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            Business ProfileUnion Street Dental, PLC

            Dentist

            Additional business information

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            Contact Information

            130 Union St

            Bennington, VT 05201-2918

            Get Directions
            Visit Website
            (802) 447-7682

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            130 Union St, Bennington, VT 05201-2918
            BBB File Opened:
            8/5/2016
            Years in Business:
            10
            Business Started:
            9/1/2013
            Business Incorporated:
            9/9/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            7
            Business Management
            • Ms. Jessica Bordeaux, Manager
            Contact Information

            Customer Contact

            • Ms. Jessica Bordeaux, Manager
            Additional Contact Information

            Website Addresses

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/26/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I am disabled. I have degenerative bone problems and arthritis physically and general anxiety and depression. I especially have horrible anxiety about dentists. But the *********************** freedom fund provinded $1500 for new dentures in April of 2021. I paid another $125 on top of that. In the middle of the process Dentists changed and I went from a confident dentist to a barely competant dentist. ********************** assured me that they would fit and Id be eating steak and nuts in no time. The atmosphere in that office is chaotic at best and its so crowded you can barely navigate through all the extra chairs. He is distracted by all the other mistakes he's making that he's barely focused on what he's currently s******* up. By November of 2021 I finally received my teeth and immediately they didn't feel right but, I was told to just use them and Id get used to them. But after two weeks of patience, I still didn't feel like they were even mine. They swam around in my mouth and no amount of adhesive would hold it. So, I came back to hsve him fix them and his solution was to grind my few remaining teeth which need crowns, tofix the bite. Then we squeezed out a half a tube of adhesive and shoved them back in and said fixed. It still didn't fix how the plate fit in my mouth. As soon as I try to chew, the whole plate moves. So, I called back several times and was ignored but eventually they fit me in saying that my insurance was covering it all but, when I got there they said that I had to have them relined. (Which was stated on the phone) They had to send them out for that and I now have to pay extra for something I think shouldn't have to be done. If they made them correctly, they should fit. And I was reassured that after I paid that initial payment that these teeth would function properly without any other out of pocket expense. I think they should live up to their words and keep trying till these fit properly.
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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Tom T

            03/01/2024

            After my teeth cleaning on 2-21-24, ********************** did a quick check on my teeth and made a plan for future dental work which includes an extraction of a tooth, 2 crowns and a bridge. I am not having any pain or discomfort with my mouth which I told him. I said that "no I did not want anything done at this time as I am not sure I can afford all this work to be done", He then told the dental hygienist to write a refusal of services form and have me sign it. When this was presented to me I told the hygienist "I am not signing this" so she went into the other room to tell **********************. He comes storming into the exam room with his mask down holding the clipboard with the refusal of services form on it pushing it toward me telling me to sign this I told him "I'm not signing that why would I? I don't even know how much this is going to cost me" "That's beside the point" he stated. He again insisted that I sign and kept pushing the clipboard towards me. He then stated "if I did not sign this to go find another dentist"! I did not sign the refusal of service form. This was all very loud on his part in a very aggressive and threatening tone. I was in total shock at his demeanor and at this point fearful of what he might do next. He then left the room and I started to leave. He came back and loudly told the hygienist to take his name off the examination. I then walked out of the office where you could have heard a pin drop. ********************** acted in a most unprofessional manner. I would never go back to see this man and I'm not sure what to do about this situation. ********************** is not someone that I have chosen to be my dentist. My regular dentist at Union St Dental is no longer there and after my first visit with ********************* last year I researched any online ratings he might have and they are poor at best. I would never have him work on my teeth. I like the dental hygienist very much. She does a fantastic job thats why I have been going back.
            Read 1 More Customer Review

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