Business ProfileforHemmings Motor News

Dear ***/*****,I appreciate your attention to this detailed account of my grievance with Hemmings Motor News, which has not only resulted in financial loss but also considerable frustration due to misleading practices and communication failures. My attempt to engage in a straightforward transaction has been met with complications that I believe warrant intervention for resolution and accountability.Extended Context and Concerns:Upon agreeing to list my ********** for auction with a "no reserve" condition, I operated under several misconceptions exacerbated by insufficient information and unclear communication from Hemmings. Notably, the realization that a "no reserve" auction would start bidding at zero and my misunderstanding regarding the flexibility to choose between "no reserve" and "reserve" auction terms directly impacted my decision-making and expectations for the auction outcome.Further complicating matters, Hemmings imposed a $500 buyer's fee on me, the seller, under circumstances that appear both unethical and unjustified by the terms and conditions provided or any reasonable standard of fair business practice. This fee, coupled with the initial $100 listing fee, constitutes a significant financial imposition made more egregious by the context of miscommunication and misunderstanding.Request for Resolution:In light of these considerations and the broader context of my experience with Hemmings Motor News, I seek the following resolutions to address and rectify the situation adequately: A full refund of both the $500 buyer's fee and the initial $100 listing fee, totaling $600, in recognition of the misleading information, communication failures, and the undue financial burden placed upon me as a result. Comprehensive review and clarification from Hemmings on their auction listing practices, especially concerning "no reserve" auction terms and the explicit rights and options available to sellers.