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Find a Location

Summit Chrysler Dodge Jeep RAM has 1 locations, listed below.

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    Business ProfileforSummit Chrysler Dodge Jeep RAM

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1270 Putney Rd, Brattleboro, VT 05301-9062
    BBB File Opened:
    6/23/2014
    Years in Business:
    14
    Business Started:
    10/15/2010
    Business Incorporated:
    12/13/2010
    Type of Entity:
    Corporation
    Number of Employees:
    16
    Alternate Business Name
    • Summit Automotive, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    11:00 AM - 3:00 PM
    Business Management
    • Mr. David Gale, President
    • Mr. Christian D. McCauley, Vice President
    • Mr. Bob Hensley, General Manager
    Contact Information

    Principal

    • Mr. David Gale, President
    • Mr. Christian D. McCauley, Vice President

    Customer Contact

    • Mr. Bob Hensley, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael T

    1 star

    02/01/2022

    Worst customer service communications ever! I even went up the chain of command to the General Manager of Summit Chrysler Dodge Jeep Ram and as much as he assured me he would into my situation and would return a call with his findings, he never called me back.I took my van in for an inspection with the check engine light on. They tested and told me it had something to do with radiator and overheating, which van never had overheated. $800 later, van still has check engine light on and wont pass inspection. Then I was told the testing equipment was telling them it was another issue and would require another $650 to fix. They had to order parts and I would just have to wait, they cant tell me when parts are expected. I asked can I just pick up van and return when parts arrive. The service department representative (****) said that the van would not be safe to drive, even though I had just returned for a 400 mile trip to visit family. The van has been at their location since 12-20-21. On 1-26-22 I phoned and spoke directly with the General Manager, *********************, explained the story, he confirmed when they place parts orders they are provided with estimated delivery dates. *** took my number and said he would look into and call me with his findings. Its 1-31-22, no return call back from the General Manager of this dealership, the man in charge. I suspect they have damaged my vehicle and arent telling me the truth. My car has been there for 40 plus days with little to no response as to what the timing of the repair is.

    Local BBB

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