Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Long Trail Plumbing & Heating has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLong Trail Plumbing & Heating

    Plumbing and Heating

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    137 Hillview Ter, Hinesburg, VT 05461-8955
    BBB File Opened:
    1/6/2022
    Years in Business:
    3
    Business Started:
    1/27/2021
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Justin Perkins, Owner
    Contact Information

    Principal

    • Mr. Justin Perkins, Owner

    Customer Contact

    • Mr. Justin Perkins, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 12/6/2021 Justin Perkins and his partner of Long Trail Plumbing & Heating of Hinesburg, Vt. 05461, 802-338-5078, 802-557-8856. The website does not provide a street adress in Hinesburg, Vt or an email address, only https://longtrailplumbing.com for the website, came to my house as my furnace was not working. They were in my basement for perhaps 20 minutes. His invoice No. 00850 dated 12/6/2021 stated that they had serviced and diagnosed my furnace and replaced Pressure Switch #1( there are a total of 3 Pressure switches for this brand furnace. My furnace is a Bryant). The invoice also states the charge of Parts & Labor, Flat rate Fee $431.39. The furnace worked for a few weeks and than I started to have problems again. A local distributor of my furnace, Dave Provost of Provost Sheetmetal recommended a reliable service person that their company had used and recommended in the past for HVAC work. This person was at my house today 01/05/2022 and spent over two hours examining and taking apart my furnace to diagnose the problem. The person that was here today, told me that there was a much bigger problem with the furnace, and he also told me that the pressure switches were all original equipment, which means that Justin Perkins and his partner never replaced Pressure Switch #1. He lied to me. The service person here today 01/05/2022, also told me that 2 wires had been switched which he said would make it very difficult for the furnace to turn on and work appropriately. I paid Justin Perkins the same day that he was at my house 12/06/2021, $431.39 check # 5003. I would like all of the money $ 431.39 I paid returned. I feel that this company misrepresented themselves and lied to me and did not provide any service whatsoever.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.