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ComplaintsforN.A. Manosh, Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
N.A. Manosh installed the drill well at my property in May, 2023, during the installation they violated the waste-water site plan. The waterline was run around the house instead of going under the house according to the project plan. It caused in double of unnecessary materials and labor for which I've already paid (over 20000$). Unfortunately I only found out about it two months after the ************** arrived to do the septic installation. The septic company couldn't do their job because the waterline now was to close to sewer system and I was told that I need to move it back where it supposed to be according to the plan.I've called N.A. Manosh and send email with no response for a week now.So I fixed the problem with my own money. I'm looking for refund for all unnecessary expenses and stress they caused my family. This company should not run business like this- very unprofessional and irresponsible.Business response
10/05/2023
We are currently going to set up a site visit with *********** We have received the plans from her engineer and we would like to meet with her and her engineer to review the situation.Business response
10/14/2023
We met with ***** on 10/9 and came to an agreement on her issues/complaints. A certified letter has been mailed with an agreed upon amount.
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Contact Information
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.