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Find a Location

White's Heating, Inc. has 1 locations, listed below.

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    Business ProfileforWhite's Heating, Inc.

    Heating Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    White's Heating, Inc. offers heating system installation and repair, as well as heating fuel delivery.

    Business Details

    Location of This Business
    5 Belknap St, Northfield, VT 05663-6817
    BBB File Opened:
    8/5/2016
    Years in Business:
    21
    Business Started:
    9/23/2002
    Business Incorporated:
    9/23/2002
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Business Management
    • Mr. Matthew White, President
    Contact Information

    Principal

    • Mr. Matthew White, President

    Customer Contact

    • Mr. Matthew White, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    November 2022 whites heating serviced my furnace because it wasn't working correctly is was only blowing cold air. Told me I had to pay on the spot for repairs with a check I don't have a checking account so I paid in cash. On January 18 2023 my furnace did the same thing started blowing cold air not functioning correctly. I called whites to have it serviced.the technician **** told me I needed to have a check to pay for services I explained I had no check only cash told me to contact capstone. I contacted capstone they want me to do a mountain of paperwork and may not be approved. I reached out to whites and was told that I'm always causing problems and my fuel assistance would be sent back to the state and I could take my business elsewhere. ***** one of the owners is very disrespectful. I just started a job I was willing to pay cash to have my furnace fixed I'm living in a home without heat because they refuse to service my furnace because I receive state assistance. A lot of their business come from state assistance they should remember that on their frequent trips to *******
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kara M

    1 star

    07/12/2022

    White's Heating refused to deliver my last fuel assistance fuel. After much conversation, it was obvious we weren't getting our last delivery. I commented on a FB post of theirs warning others of this happening. My comment was deleted and I was blocked from their page, then dropped from fuel assistance. I recommend picking a fuel provider with better morals and less ***** over social media.

    White's Heating, Inc. Response

    07/13/2022

    Unfortunately this customer only had a little bit of a credit on their account and our oil company like most has a minimum amount we deliver. We let the customer know how much more she'd have to put towards her delivery and she refused so unfortunately it didn't meet our minimum to bring her a delivery.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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