Business ProfileforMitchell Screen Ptg & Embrdry

I placed an order with this business around July of 2023 for a total of 36 pieces of apparel for a fundraiser. I have always had good luck with ordering from here in the past. This time around a large amount of the shirts i ordered were ripping, tearing at the seam and or had peeling graphics when i received them. I brought them in upon request and the employee had set aside a large pile she had agreed were not of quality and said she would come up with a solution.( over half were set aside in front of me ) I had asked if they would be willing to give me a partial refund for the order, if i paid for their time, since the fundraiser was passed, and i was now stuck with non quality apparel and no money to send to the fundraiser. They offered to redo the shirts but at that time they wouldnt be able to be used at the fundraiser. They did refund me 230 out of the **** i spent with them which covered the cost of 10 shirts. they stated i could take the quality pieces that were left. I had replied if they were only refunding me 230, that i would like the damaged apparel back with my refund. They disposed of the damaged items before i had to chance to find out which items were damaged. i mentioned i would be happy to pay for their time, but would like a refund for the apparel. they responded and said they had already used the damaged items of mine on their own screen print practicing, and that my quality apparel that was left was ready to be picked up. Im not sure who is in the wrong here but would like to move on from the situation without loosing out on almost 900 i understand they are a business that needs to make a living and dont want to put them down but i feel in this situation i didnt get what i was paying for in the beginning or the end of the deal.