Customer ReviewsforSt Johnsbury Subaru

The folks at Saint Johnsbury Subaru are nothing but crooks in a monkey suit my fianc brought a car from them and has had nothing but probably with it. Only had the car for 7 months and its be in there shop 4 times and they definitely are not afraid to charge each and every time, the last time it was there I got them to knock 50 dollars of the **** for a diagnostic test that Im pretty sure they didnt even do. As of now the service air bag light is on again but at lest the mechanic leave behind tools under the hood for me to add to my toolbox lol. My suggestion is to steer clear of this place!!

Treat St J Subaru like the Black Plague, run away and never go near it. These people are horrible crooks who will rob you of your time and money whenever they get the chance. I made an appointment and took my subi in for a bunch of manufacture defects and warranty work. I made sure to let them know that I needed a loaner car because the work was going to take a while, when I get there they seem to have lost that info, no idea that I needed one, despite making sure they knew when I made the appointment, leaving me to sit and wait around until one came back. I tell them all the things that are broke on the car. They fix the recalls but don't fix any of the other problems that I brought it in for, instead try and sell me tires and an overpriced oil change. Despite doing LITERALLY nothing to my car, they hand me a **** for $120 saying it is a charge for diagnosing my car, the diagnostic where they couldnt see the issues I was describing (so evidently I am just a lier and those problems dont exist). And despite DOING NOTHING and FIXING NOTHING, they want to charge me a bunch of money. I walked out and went to talk to the manager of the dealership. After the clerk went and told him that I wanted to talk, he and some salesmen in the glass walled office just sat there and stared at me while I waited. At that point I just left. Dealing with St J Subaru has been easily the worst dealership experience of my life. I will never buy another Subaru again because of them. I wasted $34,000 on one and it was a giant mistake. I wont do it ever again. Forget Subaru! They are trash. And St ****** *****. Avoid these crooks.