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Find a Location

Berlin City Kia has 1 locations, listed below.

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    Business ProfileforBerlin City Kia

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Berlin City Kia offers the sales and service of new and used Kia vehicles.

    Business Details

    Location of This Business
    586 Marshall Ave, Williston, VT 05495-7322
    BBB File Opened:
    2/25/2011
    Years in Business:
    27
    Business Started:
    11/25/1996
    Business Incorporated:
    11/25/1996
    Type of Entity:
    Corporation
    Number of Employees:
    50
    Alternate Business Name
    • Berlin City's Vermont Remarketed Autos, Inc.
    Business Management
    • Mr. Dedrick Casab, Sales Manager
    Contact Information

    Customer Contact

    • Mr. Dedrick Casab, Sales Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a 2019 Jeep Grand Cherokee and the first ********************************************** May of ********************************************************************************************************************* sight as to when I will get it back.I have made eleven payments of $653.14 on a vehicle that I havent had in my possession during that eleven months.They would not give me a loaner car so I had to buy another car from them to have a vehicle for work and appointments.I want my Jeep back 100% or it replaced with another Jeep.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley P

    1 star

    08/05/2024

    I went to *** ********** to have the **** recall done June 21st 2024 (Friday) the completed the recall and sent my complimentary inspection via text everything on my car was completely in the green no issues whatsoever I left came home never drove my car that weekend until the following Monday I got in and my check engine light was I took it back to the ********** the next day my car was losing power and the A/C didnt work they have had my car since the told me they put the incorrect fuse in for the recall I was told this would be covered under warranty just for them to tell me its a coincidence and that I would have to pay $500 out of pocket for the issue they caused Ive filed a complaint with *** headquarters and pursuing further legal action i will be blowing the whistle on the shady business done here all *** owners be aware.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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