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Open Road RV has 1 locations, listed below.

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    Customer ReviewsforOpen Road RV

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    1 Customer Reviews

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    • Review from Kassy C

      1 star

      02/10/2024

      We found the travel trailer at Open Road RV Arlington, After we picked it up we started to notice that some of the measurements and inside details were not correct, so it made us start searching the inside for the specs on the unit. We found a laminated sheet under the couch with camper details on it.They scammed us into thinking we purchased a **** and in reality that gave us a 2023. They shifted the blame on us and said that they have no control of the advertising on their website as its all automated and it must have glitched. But I found the camper listed on FB rv trader,and their own website so that is just a cover story. The manager ***** told us he could give us a ***** credit to his camping store for the inconvenience. We declined that, so he responded with second offer of 1k check if we signed a NDA stating we give up all rights to take them to court or speak on it. We declined that offer via email as well and told them we were seeking legal representation. The response we got back was Well Fu@k Before our appt with the attorney they reveal a 3rd offer, they are now willing to order us the camper that we paid for plus deliver would deliver. We did agree to the terms and they informed us it would take 2 weeks to get it to us. We are now a month out and we have no camper. We were told they got it on their lot Wednesday and they would deliver it Saturday. Today is Saturday and they are claiming they have to repair multiple Things on the unit (brand new trailer) and it will not be delivered today. We have had to extend our lease multiple times , so were paying ******* in rent, plus a camper payment , insurance for the *** and utilities for this house. I feel we have been taken advantage of on so many levels and ***** the manager is out of town for a few weeks and has completely dropped the ball on this. This company has taken advantage of my husbands kindness and is steadily costing us more and more money.

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