Business ProfileforHome Comfort Heating & Cooling, LLC

In spite of its tiny size, I and six of my neighbors hired Home Comfort to install mini-split HVAC systems in our condo units because the firm was recommended highly by a ********** equipment distributor and had received 5-star ratings from 11 of 12 ****** reviewers. After taking 44 days to provide bids and sign contracts, however, Home Comfort's principal, *************************, reneged on all seven of the contracts. On his first visit the young contractor seemed responsive, confident, knowledgeable, and agreeable to the specifications and contract terms we were requesting. In the weeks and days before the start of installation, however, he became less and less responsive. He repeatedly failed to deliver bids and sign contracts when he said he would. He said he'd provide pricing within a week of his initial visit; instead it took him 25 days. It then took him another 19 days to finish reviewing the contracts and sign them.On the evening before the scheduled start of installation, we learned that he had failed to obtain the required permits and a send a promised drawing of the system. He also mentioned that he might not honor his fixed contractual prices. On the morning of the scheduled start, he failed to show up on time, had still not gotten one of the required permits, and abruptly postponed installation until the following day. On that next day, he showed up an hour late, realized that he was still not ready to begin the installation, and realized he might not even be able to install the systems as he had agreed. He postponed the installation again and left the jobsite. Later that day he abandoned all seven contracts by email, saying he could not abide by the terms of his contracts -- even though he'd had 48 days to review drafts and 9 days to review the final versions. It appeared that he signed the contracts without seriously intending to abide by their terms, and perhaps without even reading them.