ComplaintsforAgrishop Inc
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Monday February 26th 2024 1:45pm Ace Hardware Agrishop West ******** street Auburn WA I was going to Ace for the purpose of price ******************** comparison between Ace and two other similar stores.city law we are bring in our own bags/pay per bag-I always bring reusable bags when shopping.Upon entering I saw a sign asking for all bags to be left upfront; the cashier who was ringing a customer up directly to my left didnt notice me entering.I voluntarily let her know I wanted to leave my bags upfront as the sign requested. I asked her to put them behind the counter so not to be taken by someone else -especially since one bag was my purse/pack She ignored my requests-I took out my wallet & the box of product I brought with me for comparison of ingredients. As I went to go shop a man came up from behind me & grabbed the product box from my hand-I stated I brought it in & he stated he could hold it for me as I shopped-why?thats the beginning of the upmost deplorable service I have ever been subjected to. He then follows me>4ft to the aisle & as Im picking up things to look he keeps grabbing them from me! I said Im trying to look at ingredients&compaeenprices. He said he could hold it while I looked?!!! What?!! Then as I preceded to other aisle 3 men surrounded me one on each end of the *********** beside me. I told them as a woman this is making me extremely uncomfortable. They stated were just here if you need assistance. Three of you?! Blocking both ends of an aisle & a man 4ft or less away from me is needed to help me?! Finally after I tried to go to another aisle&same behavior decided to leave. I grabbed my bags&asked for the product I brought in & the heavy set older man wouldnt give it to me. I threatened to call the police& then he gave it to me. He stated tell all your friends laughing.Two menfollowed me to my car RECORDING ME!!I said I dont consent to b recordedsaid I would be reporting it&askes the store# he gave me a fake store number!Business response
03/26/2024
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.