ComplaintsforAFARMODA LLC
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Complaint Details
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Initial Complaint
06/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
AFARMODA LLC (WWW.AFARMODA.COM) UBI: 604-701-841-001-0001 Expired Reseller Permit: A 4385 1023 FACTS:On 4/29/2023, I purchased pants (Order #****) from AFARMODA.COM for $161.07. On 5/9/2023, the pants were delivered by FED EX Tracking ************ On 5/10/2023, I sent an email to customer service (********************************************************, seeking to return the pants (See attachments)On 5/11 , 5/12, 5/13, 5/14, 5/15, 5/17, 5/18, 5/29 and 5/30th, I also requested to return the pants by email.On 5/13/2023, I received the following response: Dear *****, We appreciate your recent business and wanted to understand your reason for the return. Thank you, **** | CS Team (Cut/pasted) On 5/30/2023, I received the following response: Dear *****, I am writing to address the return request you recently made for order number ****. After careful consideration and assessment, I regret to inform you that we are unable to process your return: Exceeded Return Policy Period: Our return policy clearly states that returns must be initiated within a specific time frame, typically 14 Days from the day the package is delivered to customer. Unfortunately, the time period for your return request has surpassed this limit... (Cut/pasted)MY CLAIMS: 1. Breach of Contract, Fraudulent Business Practice, Expired Reseller Permit: AFARMODA did not comply with their return policy. 2. Misrepresentation: The pants I received were the size of a child's pants and did not match the description from the website.3. Request refund of $161.07
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.