ComplaintsforClearChoice Dental Implant Center
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Complaint Details
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Initial Complaint
06/23/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid the business $30,000 was only given back $27,500 without invoice and without right to keep full amount because services were not rendered.Cancellation of surgery was on their part not ours.No where in paperwork does it say non refundable for amount we have paid this far except for $1000 which was made separately by credit card at a different date and time .$1000 was for consultation which was understood in writing and verbally however since there has been nothing but inaccuracies , lies and deception since we feel we should get that back as well. It has gotten worse since we informed them their services were no longer needed.Initial Complaint
03/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Clear choice in ******** is absolutely being horrible to me. I paid $29,000 my procedure should have been done way far by now my first procedure surgery went well second I'm yet to have done now I have to wait another 3 months. They're always pushing for me to take my money back Second surgery has yet to happen the first surgery was scheduled I didn't even know about it until I read an email it was in two days I hadn't even taken my medication prior to my surgery so I had to cancel only to get another surgery 3 months away when that 3 months came close they called me and they a week before and said they needed my doctors physical of myself I didn't even I wasn't even informed I had to get one and it's impossible to get a physical in one week well I luckily got one then at the last moment they wanted a drug test why I don't know. I am not a drug addict I am not really even a drug user but I was at a group of friends house and I did either it was coke or meth I don't even remember and it went on the test so now the doctor told me I couldn't get my surgery for two months of through doctors watching me and then I called them today to make another appointment for surgery so I wouldn't have to wait 6 months I wanted to make the appointment while I'm supposedly cleaning up but my dentist said no. And she even added another month so now I have to wait 3 months to be clean which is not hard and then I have to wait another 3 months to get my surgery I'm so mad right now I can't even see straight I want to know why they gave me a drug test in the first place I'm paying they didn't do that with my first procedure they're just grasping at anything to just not have to work on me. I believe I was overcharged in the beginning and because I have a special rate for my second procedure that's going to show up to the headquarters and they're worried so they're trying to get rid of me that's all that's going on here. And in the meantime my teeth are awful and it's hard living with me myself. Please help me.Business response
03/13/2023
Hello, This is not our patient. We have many ClearChoice offices and our office is in Ft. *******. Please redirect this review.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.