About

Local BBB:

BBB Great West + Pacific

BBB File Opened:

2/20/2009

Business Started:

8/9/1953

Business Started Locally:

1/1/1987

Business Incorporated:

9/3/1971

Type of Entity:

Corporation

Business Management:

Dave Nakanishi, Owner

Additional Information

Refund and Exchange Policy

Limited Warranty
At Nakanishi Dental Lab we are so convinced that you will be satisfied with our restorations and services that we offer a ten-day full credit or money back warranty. If upon initial inspection our restoration fails to meet your full expectations, return it to us with a complete explanation of the problem within 10 days of delivery for a remake or credit towards your account.

We further warrant that our restorations will be free from errors in workmanship to the extent that we will repair or replace (at our discretion) any product that fails because of errors in workmanship during a five-year period from delivery. When direct fault cannot be determined during the five-year period, the following no fault repair or replacement policy will be followed:
1. Defect within one (1) year, 100% repair / replacement by Nakanishi Dental Lab.
2. Defect within two (2) years, 50% repair / replacement by Nakanishi Dental Lab.
3. Defect within three (3) years, 30% repair / replacement by Nakanishi Dental Lab.
4. Defect within four (4) years, 10% repair / replacement by Nakanishi Dental Lab.
The purchaser shall be responsible for payment of the percentage repair and replacement cost not covered by Nakanishi Dental Laboratory. Such costs shall be computed as of the time of the repair and replacement and not the time of sale.

Remake Policy
Dentist has the right to inspect Case(s) prior to acceptance provided that notice of non-acceptance or non-conformance of the Case(s) shall be communicated to Laboratory within a reasonable time (not to exceed 10 business days) after receipt by Dentist.
Laboratory shall be given the opportunity to correct the defect or to replace the Case(s) (at Laboratory’s sole discretion) with a conforming Case(s), within a reasonable time and at the Laboratory cost *(restrictions apply).
Where Dentist requests re-manufacture or repair of the Case(s), Dentist shall resubmit all originals to Laboratory including but not limited to original impressions, models and restoration(s).

Business Categories

Dental Laboratory