ComplaintsforeCoverage.com, LLC

• Initial Complaint

  11/08/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Will not stop with the spam emails, my invoice has spam emails from ********* or LendingForBadCredit at least 3 times a day. Their unsubscribe link does not work and there is no way to block them because they use different emails to send their spam. Someone should report them to the **** I need this company to stop emailing me and remove me from their marketing list.

  

  Business response

  11/20/2023

  Good Morning,

  I have added your email to our Opt out list. Please allow 10 Business days.

  Have a wonderful week.

• Initial Complaint

  05/22/2022

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  Repetitive UNSOLICITED BULK E-MAIL It appears that ************* Association and ********* have contracted with a direct marketing publisher (My Saving Genie parent entity ********) that engages in repetitive, high-volume unsolicited bulk e-mail (UBE).Fraudulent claim in message content: "This email was sent to you because you have opted in to receive 3rd party email communications.." AFAIK - I have not provided verifiable affirmative, deliberate or explicit consent for this e-mail address to be added to this list.There have now been 2 instances of repetitive UBE content 5/13 and 5/20. If I did not bite on the lead-generation phishing expedition the first time, then the second attempt one week later was pointless and abusive. This repetitive UNSOLICITED spam is reprehensible and irresponsible marketing.Please confirm - with effectivity - that this e-mail address has been permanently removed from any UNSOLICITED spamvertising on behalf of ************************** ********* and/or affiliates INCLUDING *************************/publishers.

  

  Business response

  05/23/2022

  Hello and thank you for reaching out.

  Your email address ****************** was manually added to our suppression list on 5/23/2022 date. It can take 10 business days to take effect.

  This should have put an end to the ********* emails moving forward. Please let us know if there are additional email addresses you would like to have added to our suppression list.

  While we don't mean to create any additional work for you,it would be very helpful to review the email(s) that you have received so that we can determine if there is an issue with our opt-out link. Please feel free to send examples to [email protected].

  Customer response

  05/23/2022

   
  Complaint: 17241455
  
  The quick response with action of adding my email address to the suppression list is much appreciated, however, I am rejecting this response pending confirmation that this suppression instruction has also been pushed to any other active marketing campaigns - especially the 3rd party spammer mentioned in my complaint.

  Also - since this advertisement was a 'dual' sending with *************************** will this suppression also extend to entity Fidelity Life Association?

   

  Best regards,
  
  M ********

  

  Business response

  05/25/2022

  Hello,

  Yes, it has been pushed. This is the reason it can take 10 business days. If you can send us the email you received to, [email protected], this would help us research and quicken the process.

  Yes, this extends to Fidelity Life as well.

  Thank you,

  *********

  Customer response

  05/25/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  However, if communication - in any form -continues, I reserve the right to re-open the complaint or file a new one.
  
  Sincerely,
  
  M ********

• Initial Complaint

  09/07/2021

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I receive nearly daily emails from ********************************** I have tried unsubscribing, I have tried reporting as spam. I never signed up in the first place. I just want it to stop.

  

  Business response

  09/08/2021

  Hello Colten and thank you for reaching out. Your email address ****************** was manually added to our suppression list on 9/8/2021.
  
  This should have put an end to the eCoverage and *********************** emails movingforward. Please let us know if there are any other email addresses you wouldlike to have added to our suppression list.

  While we don't mean to create any additional work for you,it would be very helpful to review the email(s) that you have received so thatwe can determine if there is an issue with our opt-out link. Please feel freeto send examples to [email protected]

  All the best and we apologize for any inconvenience thatthis may have created.

  Thanks!

• Initial Complaint

  09/04/2021

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  I have been receiving unsolicited text messages from the phone # ***** about eCoverage life insurance that I didn’t ever sign up for. I have texted STOP yet I continue to receive messages from this number.

  

  Business response

  09/08/2021

  Hello ***,

  Your number ************ has been manually added to our do not contact list, that should put an end to the text messages moving forward. Please let us know if there are any other #’s you would like to have added to our do not contact list.

  All the best and we apologize for any inconvenience that this may have created.

   

  Customer response

  09/08/2021

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *** *****

   

  *****All supporting documents redacted by BBB*****

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩