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ComplaintsforKitchen Solvers of Bellevue
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Complaint Details
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Initial Complaint
08/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this business to reface my kitchen cabinets. *************** made several mistakes, then walked off the job leaving me to finish it on my own. I paid around $22000 for the labor and materials and wound up completing at least 1/3 of the job myself. He installed crown moulding incorrectly, measured cabinets incorrectly, broke a dish in my kitchen without offering to replace it, left paper taped to my wood floors when he walked off without a word, then refused to respond to any of my messages. I finally received the last part and am finishing the job now, over 4 months after he began work. And he didn't do any of the work in the bathroom that I paid for which was installing a countertop and sink.Initial Complaint
06/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We contracted *********************** of Kitchen Solvers Bellevue to reface our kitchen cabinets in July of 2021. After several rounds of rework, the work ultimately concluded the week of Jan 17th 2022. However, ********* installation of the lazy ***** cabinet was wrong, resulting in scaping of the floor each time we opened the cabinet. I have sent him the pictures of the issue over email, and tried calling, emailing, and sending him a message over his ******** page. However, I have not received any response from him. I have pictures of the damage, and a record of all communication with him that I can share. I would like ******* to resolve the issue at the earliest.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.