Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Evergreen Home Loans has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Evergreen Home Loans

      15405 SE 37th St Ste 200 Bellevue, WA 98006-1772

    • Evergreen Home Loans

      3200 Hillcrest Park Dr Ste 102 Medford, OR 97504-7682

    • Evergreen Home Loans

      685 SE 3rd St Bend, OR 97702-1754

    • Evergreen Home Loans

      8945 W Russell Rd Ste 210 Las Vegas, NV 89148-1226

    • Evergreen Home Loans

      3878 W Carson St Ste 220 Torrance, CA 90503-6707

    Business ProfileforEvergreen Home Loans

    Mortgage Lenders
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Evergreen Home Loans offers real estate loans.

    Products & Services

    Real Estate Loans

    Business Details

    This is a multi-location business.

    Find a Location

    Evergreen Home Loans has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Evergreen Home Loans

        15405 SE 37th St Ste 200 Bellevue, WA 98006-1772

      • Evergreen Home Loans

        3200 Hillcrest Park Dr Ste 102 Medford, OR 97504-7682

      • Evergreen Home Loans

        685 SE 3rd St Bend, OR 97702-1754

      • Evergreen Home Loans

        8945 W Russell Rd Ste 210 Las Vegas, NV 89148-1226

      • Evergreen Home Loans

        3878 W Carson St Ste 220 Torrance, CA 90503-6707

      Headquarters
      15405 SE 37th St Ste 200, Bellevue, WA 98006-1772
      BBB File Opened:
      10/2/1991
      Years in Business:
      37
      Business Started:
      4/28/1987
      Business Started Locally:
      4/28/1987
      Business Incorporated:
      4/28/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Evergreen Moneysource Mortgage Company
      Business Management
      • Mr. Donald Burton, President
      • Ms. Teri Hermann, Chief Risk Officer
      • Ms. Heather Elizabeh Sparby, Principal
      • Ms. Debbie Johnson, Principal
      • Mr. Joseph C Moley, Principal
      Contact Information

      Principal

      • Mr. Donald Burton, President
      • Ms. Heather Elizabeh Sparby, Principal
      • Ms. Debbie Johnson, Principal
      • Mr. Joseph C Moley, Principal
      Additional Contact Information

      Fax Numbers

      • (425) 974-8599
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/11/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      *********************** has provided her contact information as part of Groupon merchant services as their customer service number and this person does not work for the company or provide any services for them. Fraudulent activity. Scamming multiple consumers as no service is provided.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim W

      1 star

      06/12/2024

      This has been the most painful experiene with a bank in all of my life. *************** (***********, **) likes to talk over your head and prefers not to email so there is no evidence when you try to file a complaint. She will call and talk to your husband when the wife is the one leaving her messages. She got us a loan, but after all was said and done, the process took longer then it needed to because of many things the company overlooked and the lack of efficiency that have in their back office. The claim this is a one time closing and no second refinancing so you savce over $3k and that the loan automatically roles over into a P&I Loan at the end but thats not true. You do save $3k in refinancing BUT you eat $10K in the interest only payments you have to make in the months after the construction process was complete. Their inefficiency (maybe this is on purpose so they make money) and lies of an automatic process at the end, make them well beyond the $3k they "Saved" us.. RUN. ***** also used to work for UMPQUA and convinced us that Evergreen was better and fed us lies about UMPQUA so we wouldnt pursue them. Stay away from this company.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.