Business ProfileforLexus of Bellevue

Stay away! Lexus ****************** of Bellevue is dishonest, deceptive & has no general desire to be fair and problem solve for the customer. I bought My ********************************* there & a dashboard error appeared that disabled the **** & caused every light to blink; it would not stop. I took it to Lexus ************* the service liaison said the repairman said, "wires may have been chewed by rodents" as they saw a few droppings. No other real analysis given & overall placed the blame on me. They said they reset the error (whatever that means) and all was well. That cost almost $300. FF to months later in the snow it happens AGAIN and I lose traction control and **** super scary. I went to my mechanic as I sure didn't trust Lexus. He hooked it up to a diagnostic test, sent me a screenshot within minutes said it is your thermostat - 100% a warranty issue with the car. Lexus should not have charged you. I called Lexus & go back with the flashing dash, they said they'll run another test. They admit it IS warranty, do the repair or thermostat & when I said they owe me a refund from the first the Manger wouldn't because nothing showed up as an error to the 1st time. I said my mechanic knew it was broken & a warranty issue within minutes, you are supposed to be a reputable, capable service **** at Lexus. They refused, only gave a credit to Lexus. They wouldn't refund $100 for my mechanic. Last month the dash warning AGAIN! Only happens a few times then stops. I call Lexus reluctantly, explain it's not flashing now but I suspect it's the same thing thoroughly check. He says good news! The dashboard error is not the same as before, it was a CO2 sensor error. I ask did you replace the sensor? No, just reset it! I came to pick up the car they said I owed nothing on phone, but the $260 credit. I got a bill for over $400! It was over $700 for the ************** leaf cleaning. They should be banned from doing business, they are manipulative, blame the customer, and lie. Worst ever