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          Michael's Toyota of Bellevue has 1 locations, listed below.

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            Business ProfileMichael's Toyota of Bellevue

            New Car Dealers
            BBB accredited business

            Contact Information

            3080 148th Ave SE

            Bellevue, WA 98007-6420

            Visit Website
            (425) 390-7450

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            Customer Reviews

            1.13/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/2002

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Michael's Toyota of Bellevue offers parts, service and new and used car sales.

            Products & Services

            Car Dealership servicing and selling New and Used vehicles

            Business Details

            Location of This Business
            3080 148th Ave SE, Bellevue, WA 98007-6420
            BBB File Opened:
            1/1/1975
            Years in Business:
            50
            Business Started:
            1/1/1974
            Business Incorporated:
            1/1/1974
            Accredited Since:
            9/1/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            300
            Alternate Business Name
            • Skymatt Automotive Group
            Business Management
            • Ms. Sheree Larue, Complaint Contact
            • Ms. Carol Williams, Accounts Payable and Receivable Staff
            Contact Information

            Customer Contact

            • Ms. Sheree Larue, Complaint Contact
            Additional Contact Information

            Fax Numbers

            • (425) 451-2281
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a 2018 RAV4 hybrid at Michaels in 2021. The purchase included several maintenance benefits through ********** *** benefits program". The benefits did not have an expiration date. When I went to use these benefits, I was told that they would not be honored and that the *** benefits program had been terminated. The only justification that they provided was that *******'s was under new ownership. This is not a justification: the new owners purchased a business and must fulfill that business' obligations. They are refusing to provide the owed services simply because they don't want to. To make matter worse, *******'s did not provide any warning that they were going to terminate the benefits program. This has resulted in several hundreds of dollars of unforeseen expenses for myself and other customers. When I (very kindly) tried to speak to somebody at *******'s about this, they put me through the ringer, directing me to various people's voicemails, none of whom ever returned my call.
            Read More
            Read 14 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ryan M

            04/08/2024

            Dont recommend - go somewhere else. Sold me Tacoma with a failed brake booster/master cylinder. Now I have an expensive repair to do on a truck I just a week ago and have only driven TWICE. Salesman gaslight me and told me it was because they just changed the brake pads. Nope. First time Ive been tricked and bought a lemon after 12 car purchases in my life, I know its hard to make sales right now with the economy the way it is but this is low. Im lucky that nothing happened to me or my family. Go somewhere else.

            Michael's Toyota of Bellevue Response

            04/09/2024

            To the Better Business Bureau,
            The customer purchased a vehicle from us, unknowing that there was a problem with the vehicle after the purchase. We checked all our records and spoke with the salesperson, no mention from the customer that they were having an issue, the customer did not contact us. We are trying to get in touch with the customer to see what the issue has been. No reply as of today. 
            Read 7 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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