Business ProfileforExpedia.com
Current Alerts For This Business
We expect to launch new features that make it easier for our customers to manage their travel plans by text message or email. We’re also working through ways that we can reach out to customers who have travel starting in the next 72 hours so that we can support these customers more quickly. We understand the importance of each of our customers’ trips, and are working as fast as we can to provide this additional assistance.
Please also understand that the situation is changing daily and our travel partners’ policies regarding cancellations and refunds are also changing daily. Thus, customers who have filed a complaint because they could not have previously cancelled their trip for a refund or rebooking due to our travel partners’ policies may now be able to do so. We ask that our customers visit our resource page for guidance on the best steps to take.
This can be a confusing and stressful moment for travelers, and we understand their need for timely answers and assistance. Know that we are working together with our travel partners, 24 hours a day, seven days a week, to assist all our customers.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 333 108th Ave NE, Bellevue, WA 98004-5703
- Headquarters
- 1111 Expedia Group Way W, Seattle, WA 98119-1111
- BBB File Opened:
- 9/4/2016
- Years in Business:
- 27
- Business Started:
- 10/22/1996
- Business Incorporated:
- 8/23/1999
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 5000
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