Business ProfileforDesert Sun Tanning

10 March 2024 I asked to purchase a package of 5 tans at the lowest UV possible, which the company labels as "platinum". Instead, I was sold a gold and burned a little in places that do not receive sun. Realizing the error, I notified the salon on 13 March 2024 in person, well within their "7 day return policy", and told them that I was sold the incorrect product. The manager, *****, told me their promotion of 40% off had just ended but she would sell me an additional 5 at the discounted price, which I did because it "was easier for the salon". I was under the impression that I would pay the difference for a 10 tan package because I absolutely did not want to use gold beds and made that pretty clear. My 5th tan, believing I was in a platinum bed, was in fact gold, and again I burned. The associate told me that I had "used my last one" and I said that is incorrect, I should have 5 more in the package, because I've paid almost $180. I notified the corporate office and I was bounced back to *****, who offered me one free tan with the 5 because I was overcharged. She told me via email that a package of 10 platinum was $144 during the sale. I tried to explain I was put in gold beds thus I overpaid and wanted a refund, she refused and stated the 7 day policy. I only wanted 5 for the light benefit (not the tan), tried to be understanding but was taken advantage of. I want a refund because of their vague pricing and deceptive business practices, bait and switch,