Business ProfileforMedBridge

I have contacted this coming every day for a week for an issue that has occurred for months. On the 7th day that I do the exercises on their app to help with my lower back, I get a message says I am up to date on my exercises, yet I hadn't completed the exercises that day. My therapists want me doing them every single day and on the app it even says the exercises are for 7 days a week. I brought this up to the company and at first they wouldn't even send it to the developers saying that some things they just can't try to fix and will just take it as a suggestion, not caring that their app isn't working right. Then they finally told the developers, but the very next day stated the developers couldn't recreate it. Of course they couldn't recreate it since it hadn't been 7 days. They won't listen that it's every 7 days, not every day. Either that or English is a second language and thus they don't understand what 7 days means.A manager then took over and blasted me when both he and the lady were rude to me by not listening to the issue, which I had also sent them a screenshot of exactly what the message stated every 7 days. He also blamed my phone when it isn't an issue with my new phone. In fact the issue has happened on two different phones, which proves it's an issue with their app that needs to be ********** can't recreate an issue that happens every 7 days in 1 day.I am available after 6pm Eastern due to work or much easier through email.