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Complaint Details
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Initial Complaint
12/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
ITOD TV mounting was hired to mount a tv in my home. They broke our water pipe, the technician assaulted me, never mounted the tv, and are refusing to pay for the thousands of dollars in plumbing and restoration damages they created from drilling through the water pipe.Business response
01/23/2024
As for work, doesnt matter how many years experience you have in this field, you never know what is expected before you make a hole in the wall. We took care of all their problems. Hired couple different techs to complete the pipe and the wall. Pictures are attached below
Repaired all of the plumbing and restoration damages caused by the technician.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.