Business ProfileforMike Ormsbee Repair

During July / August of 2022 I was given the contact information for *********************** repair for my EZGO Golf cart. **** had stated he would pick up our cart on a Monday ( which he didnt ) and had to contacted and reminded several times and eventually picked it up a week later. He was told in detail what was wrong with the cart and said he would be able to fix it. Spent $550 and a week and a half in total at his shop and he did not fix the problem. Sent it back to us 2x saying it was fixed and the problem ( not moving) was fixed and he could not replicate the issue when in fact it was not. We had the cart for exactly 2 hours and it again would not move, we asked **** to pick it up and fix it as it was still not working as our original problem. The cart was picked up again and at one point a text was sent to **** and his wife ( who helps with the business ) as to possible problems including the possibility the problem was a brake switch The barrage of nasty , abusive messages ( which I can provide ) from his wife were shocking and unprofessional. The cart was once again brought back and them saying it was fine. It stoped working again within 3 hours and advised **** once again . I finally took it to another shop that took 10 minutes to find the problem.( brake switch ) He will will not issue refund and stated work was done Abusive language on messaging from his wife combined with a total lack of responsibility for his part. Replaced a solenoid that wasnt needed and cleared codes ( which takes 1 minute)I would like a refund of the $550 spent as parts were replaced that werent needed and our problem still existed after he worked on it .