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Find a Location

Marr's Heating & Air Conditioning Inc has 1 locations, listed below.

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    Business ProfileforMarr's Heating & Air Conditioning Inc

    Heating Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1677 Mt Baker Hwy, Bellingham, WA 98226-8798
    BBB File Opened:
    4/16/1993
    Years in Business:
    58
    Business Started:
    10/1/1965
    Business Started Locally:
    10/1/1965
    Business Incorporated:
    12/4/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ken Marr, Owner
    Contact Information

    Principal

    • Mr. Ken Marr, Owner

    Customer Contact

    • Mr. Ken Marr, Owner
    Additional Contact Information

    Fax Numbers

    • (360) 671-9199
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    BEWARE ... STAY AWAY. I had a huge job that went VERY BADLY after V.Pres ***** begged for me to not sign with competitor, as he needed work badly. Multiple issues onsite with Staff where ******* had to actually tell a young tech to "Stand Down" and several techs were told to stop working as they were not good techs, and several of these men had a POTTY MOUTH in my home where young GKids were during day (1 out of 3 men apologized), and had there were several issues with the Accountant. ***** actually had the audacity to ask if he should fire his Accountant he had over 25yrs, and I said NO that was not my job and was NOT my responsibility to fire anyone. Also a couple weeks later I found that several items were NOT plumbed back that were there prior to install, and I proved this with my photos, so ***** did fix, but he lost my confidence after numerous issues happened. Several items on my Invoice were also not installed, so I had to notify them.BEWARE also of AeroSeal as they spent ALL-Day at my home, and they couldn't even start the process after almost 10-hours, and V.Pres ***** did refund my money, but he actually sent me several emails trying to short me $800.00 first, but in the end gave me a check for AeroSeal.Tonight another heating company came and look at the large heating job ****** did, and I was told that MULTIPLE SHORTCUTS were taken, and when I called and emailed V.Pres ************ was told to take him to court, and then he hung up the phone. Very unprofessional, as I have proof of this of his unwillingness to correct any issue. On my Invoice it states ****** has: Workmanship Guarantee, and 1-year Buyback Guarantee, and when I emailed asking about this, I was emailed response from V.Pres ***** "Stop emailing us. We are done doing business".So this is ****** Heating unprofessional response after I spent over $55,000.00, and will find another reputable heating company, as I had the absolute worst experience with ****** Heating.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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