ComplaintsforClear Choice Dental Implants
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Complaint Details
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Initial Complaint
07/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
05/16/2023 oral surgery was scheduled but not completed by decision made on the behalf of the company( services were not rendered ).Amount payed in advance was given for $30,000 by cashiers check on 4/27/23 and $1000 by credit card for consult on 04/05/2023 totaling $31,000. After surgery was cancelled I had decide to look elsewhere to complete. After contacting company to do so a check in the amount of $27,500 was issued back, leaving $2500 to be unaccounted for with no explanation or itemized list for said discrepancy. After many attempts by email and phone to company directly, and the corporate office a return for $1000 was then credited back to credit card which i was told initially was non refundable, leaving me with the question where is the unaccounted for $2500 from the $30,000 given .At no point is there any mention of withholding of cost for services not completed in paperwork signed by me.Again no surgical procedure was started or completed to have had accumulated any cost .Customer response
08/16/2023
How about if we contact the corporate office in ********? They are aware of this situation also!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.