ComplaintsforJohnsons Home Renovations, LLC
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Complaint Details
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Initial Complaint
11/23/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I hired this business to remodel my home in Sept 2021. We received the initial bid and of $35k. We paid $10k before the project started to get the materials ordered since they were supposedly 4-6weeks out. Throughout the first few weeks things were going fine and we needed/added some additional items to be done which rose the running total to $45k. After our existing floors, kitchen, doors, etc were ripped out, our contractor had purchased the wrong replacements. The floors were wrong. The cabinets were wrong. The countertops were cut wrong. Everything was wrong, and not to mention done with extremely poor quality. The job was moving very slow and the contractor kept telling us we needed to pay more for different things that shouldve been bought previously. It was originally supposed to take 5-6 weeks for the whole project but it was taking so long that we just accepted the products we didnt order. Then, when painting, they didnt cover the ***** NEW floor. Theres paint overspray everywhere and not to mention scratches on all of the cabinets and floors. Details like visible gaps between baseboards and floors were everywhere. After 11 weeks and paying $30k we had to fire him because we werent getting anywhere and he demanded more money. Now getting trying to figure out what we can do to recoup some of the money weve spent, we found out THAT HES NOT EVEN LICENSED. So we cant recoup through insurance or bonds. I would like to settle with the contractor directly but I am willing to pursue legal action since hes not answering my calls or responding to any texts.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.