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Find a Location

Kitsap Credit Union has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kitsap Credit Union

      PO Box 990 Bremerton, WA 98337-0215

    • Kitsap Credit Union

      425 Mitchell Ave Port Orchard, WA 98366-4114

    • Kitsap Credit Union

      1050 Hildebrand Ln NE Bainbridge Island, WA 98110-2863

    • Kitsap Credit Union

      9481 Nw Silverdale Way Silverdale, WA 98383

    • Kitsap Credit Union

      155 Washington Ave Bremerton, WA 98337

    Business ProfileforKitsap Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers credit union banking and financial services.

    Business Details

    This is a multi-location business.

    Find a Location

    Kitsap Credit Union has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kitsap Credit Union

        PO Box 990 Bremerton, WA 98337-0215

      • Kitsap Credit Union

        425 Mitchell Ave Port Orchard, WA 98366-4114

      • Kitsap Credit Union

        1050 Hildebrand Ln NE Bainbridge Island, WA 98110-2863

      • Kitsap Credit Union

        9481 Nw Silverdale Way Silverdale, WA 98383

      • Kitsap Credit Union

        155 Washington Ave Bremerton, WA 98337

      Location of This Business
      PO Box 990, Bremerton, WA 98337-0215
      BBB File Opened:
      12/1/1987
      Years in Business:
      90
      Business Started:
      1/1/1934
      Business Started Locally:
      1/1/1934
      Business Management
      • Ms. Kerinn Reynolds, Compliance Manager
      Contact Information

      Principal

      • Ms. Kerinn Reynolds, Compliance Manager

      Customer Contact

      • Ms. Kerinn Reynolds, Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (360) 479-4373
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      29 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Jun 10, 2024 I received an automated phone call voicemail indicating that Kitsap Credit Union had not received my auto insurance information. This was a surprise to me, as the car dealer I bought the vehicle from took my insurance info when they wrote the loan initially and let me drive off with the vehicle.Jun 12: I walked into the Kitsap CU branch in ********** WA and approached a teller asking how to submit my car insurance info. She didnt know the answer so she went to the back and got another lady that stated she had been there for 20 years and she also didn't know. The lady went to the back again and retrieved a piece of paper with instructions to go to myinsuranceinfo.com. The name appeared very scam-like but I went to the website anyways and reviewed the terms and privacy policy, specifically states: We may disclose personal information that we collect or you provide as described in this privacy policy: and goes on to describe 8 different ways its being disclosed to 3rd parties and affiliates''. I then performed a ****** search for the phone number shown on the paper and a totally different website/company name came up called insuranceservicecenter.com along with multiple forums posts and websites about this company being a potential scam. At this time I instead decided to contact my insurance company (Geico) directly through their website to add Kitsap CU as the lienholder (which I assumed was done by the dealer when the loan was written), in which ***** stated they would submit the documentation to Kitsap CU via their PO Box, bypassing this obviously scam-linked, 3rd-party website.--CONTINUES ON ATTACHED PDF--
      Read More

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      AV R

      1 star

      05/23/2024

      I have a car loan with Kitsap and they claimed my payment was over 30 days late and reported it to credit bureaus. Ive been trying to dispute this false claim because I have this loan on auto pay. They keep telling these credit bureaus that the info is correct and it is not! DO NOT GET A CAR LOAN WITH THEM!

      Kitsap Credit Union Response

      05/28/2024

      Hi there, we are sorry to hear that this has been your experience. We understand your concerns and have notified our team who is working to get in touch with you. We apologize again for any inconvenience.

      Local BBB

      BBB Great West + Pacific

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