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Find a Location

Russell's Decking & Concrete LLC has 1 locations, listed below.

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    Business ProfileforRussell's Decking & Concrete LLC

    Concrete Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Russell's Decking & Concrete LLC is a concrete contractor that offers residential general contracting services including deck and patio building, concrete flatwork, retaining walls, framing, pole barn installation, and roofing services. 

    Products & Services

    Concrete Flatwork, Retaining Walls, Metal and Asphalt Roofing Services, Decks and Patios, Custom Framing, Pole Barns, Dock Builder

    Business Details

    Location of This Business
    Camano Island, WA 98282-7246
    BBB File Opened:
    11/2/2021
    Years in Business:
    3
    Business Started:
    5/13/2021
    Business Incorporated:
    10/23/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jessey Ray Russell, Owner/Operator
    Contact Information

    Principal

    • Mr. Jessey Ray Russell, Owner/Operator

    Customer Contact

    • Mr. Jessey Ray Russell, Owner/Operator

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 12/15/22 I entered into a contractor with ******* Decking/Concrete to rebuild and extend the deck, pour concrete footings, and extend the driveway. On 1/28/23, the job started with digging the footing and preparing the other areas for the new concrete. While the work was very slow, the work proceeded and the concrete was poured with minimal issues (there we some spillage of concrete on the existing concrete that was never addressed). The concrete pour was for exposed aggregate. After the concrete the rebuild of the deck started. I would watch the build and make some comments on concerns to the contractor. He was open and generally stated he would fix the issues. As the weeks progressed, the contractor showed up less and was dealing with family issues as well as health issues. I continued to ask when was the balance of the material going to be delivered and instead of having a full load delivered, he would try and get the material in his truck without a support cage. I remember that when he delivered the first few pieces of the decking, they fell o! the truck onto my driveway and slid all the way to the road. In the process, damaging one of the composite boards. On 3/15/23 things came to a head and he fired his last worker ****. A few weeks prior he fired *****. The contractor stated he had some other employees that would be helping, but the work significantly slowed down at this point. Things continued to deteriorate and on 3/27/23 he had indicated that the decking and railing for the deck was going to be delivered and failed to deliver all of the decking and any of the railing. The contractor seemed to be more worried about getting the deck built even if it meant that the quality was poor. He quickly bulit the steps and started to put up the final outer layer of wood (facia). The joists and other framing lumber still had not be completed or had major gaps but still he continued to put up the final layer. I finally had enough and fired him from the job.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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