ComplaintsforBravo Mfg Inc
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Complaint Details
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Initial Complaint
09/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Aug 6th first call had to put ******* deposit to be added to calendar.Aug 21st spike to **** how we wanted the tent. Price before shipping which includes the ******* deposit will be *******. Aug 21st he called back to get another deposit of ******* Aug 31st called saying the total with shipping due was ******* shipping he said was ******* bit more then he thought I have the voice mail. He went on vacation I emailed him asking for tracking number on tent the one he gave was wrong then he told us the frame was made else where and he didn't have that tracking which website says he makes the tent. I emailed saying i had questions about the price and why it's so much make then the ******* and telling him the address he sent it to was not the right and I had to now track the tent down 9 hours of driving we finally got the tent then the frame then the top. He then gave us a bunch of prices on items and they still don't add up to ******* the invoice was emailed today and nothing about ******* deposit is on it and no invoice with the tent. I've gone on website to price the tent only thing different is the flaps are not made its made for a house door otherwise all the prices he told us on the 2nd call all changed yesterday on the phone call. He says he will refund us if we send the tent back but that's not fair we are asking for him to make this right the website is totally different then when speaking to him we also didn't need the high wind package since the tent will be mostly enclosed we spoke about this for about 15 mins everything wad fine until we questioned ******* difference now he won't speak to us and wants the tent back
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Contact Information
26401 NE Brunner Rd
Camas, WA 98607
Business hours
Today,8:00 AM - 4:30 PM
MMonday | 8:00 AM - 4:30 PM |
---|---|
TTuesday | 8:00 AM - 4:30 PM |
WWednesday | 8:00 AM - 4:30 PM |
ThThursday | 8:00 AM - 4:30 PM |
FFriday | 8:00 AM - 4:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.