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Find a Location

Twin Cities Sign & Graphics LLC has 1 locations, listed below.

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    Business ProfileforTwin Cities Sign & Graphics LLC

    Copy Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    507 Harrison Ave Unit A, Centralia, WA 98531-1328
    BBB File Opened:
    9/2/2010
    Years in Business:
    20
    Business Started:
    1/1/2004
    Date of New Ownership:
    1/12/2015
    Business Incorporated:
    1/12/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kelley Christensen, Member
    Contact Information

    Principal

    • Ms. Kelley Christensen, Member

    Customer Contact

    • Ms. Kelley Christensen, Member
    Additional Contact Information

    Fax Numbers

    • (360) 807-1203
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On March 25th i stopped in to the twin cities sign graphics location at ******************************. During this visit i asked questions about auto wrapping for a 2022 Audi Q3 the business owner was at the counter explained the price for emblems , trim around windows and front grill the picture i have provided was the quote she gave me that i sent a text to my wife about the price. Fast forward to the install pictures and the actual price paid , the workmanship of this job is like a child completed it. Not a professional like the this business claims to be. The pictures provided show uneven cuts, gaps between wrap and chrome and car, loose pieces, cut scratchs on the wrap and also on the car damage to the car when i went back to complain to her about this she stated she told me it would be hard to do. If this job is hard to do why accept the job why not decline to work on this? Why not be the professional and tell me what should have been done? I took the car to a different shop and asked for there professional opinion they stated the work done is definitely not worth the price i paid, he also stated emblems usually are not wrapped and are usually bought pre painted, he stated for a fee he could try to fix the wrap or start over on the wrap. The Twin cities shop gave me 2 options discount for crappy job, or discount for taking all the wrap off, we dont want her touching the car again for fear of more damage to the paint or chrome, we want a full refund and will have a different shop located in ******* remove and replace what they can but this will cost more money. The original quote for this job was 350 for entire car to be wrapped, or 90 for emblems and 75 to do around front grill. Total she charged was ****** more then double the quoted price. When questioned about this price after paying she stated we added more to do and that it didnt have install prices. But the text is the original quote she provided and is the only proof i have of that conversation.
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