2 Customer Reviews
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Review from Amy H
1 star10/20/2023
I continue to hear terrible things about this place. My experience was beyond unethical. First I went in and they talked me into a car that I didn't even need. It had bad issues. I told them, and they strung me along until the warranty was gone and I was stuck with it. Then to get out of the car payments they sold me a truck for double for what it was worth. It was my first time buying a large purchase car. I had three salesmen stand there and watch me sign papers and get screwed over. I now owe 40k for a truck for 22k. I was told that they would lower my payments after my credit went up. Of course the credit union refused to do that. I took it to another dealership begging for their help and they told me that I had gotten ripped off so bad that I would never be able to get out from under the truck payments. I pay $688 a month for it, and I will for 7 years. My family goes without every month because of these payments I cannot afford. When I talked to the owner, he tried to keep me quiet by giving me $3,000 to put towards the truck. - Which did not even make a dent in what they overcharged me. I put the money towards the truck but I am still so far in debt into it that it didn't even make a difference. They should be out of business. There have been so many people saying they got screwed over by them. I regret ever walking through those doors, and I regret it every month I have to come up with the huge payments.
Country Chevrolet Buick Response
10/21/2023
Hi ***, I was sad to see this review. As me and you discussed on the phone, we offered you $30,000 on trade in for the truck. It's impossible to sell you a vehicle for double what it's worth, as the bank would not finance the loan. The car market has been a roller coaster lately, with prices all over the board and values changing rapidly. I can assure you that you were not ripped off. In your last email to me, you said you loved the truck and were satisfied with the resolution. I'm sorry your thoughts have changed. If you would like to get in touch with me, I would be happy to offer assistance.Review from Brandon R
1 star06/23/2023
One star is too high of a rating for this company. Recently took our vehicle there for a diagnosis and when I looked at what they did I was completely in shock. They jammed garbage that they found inside our vehicle into the heater blend door gears and stole the actuator out of it and put it back together. This business should be out of business and I am currently considering legal measures against them.
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