Business ProfileforIsland Disposal Inc

Service began with Island disposal on 2/17/21. I paid $***** on 6/29/21 for 5/21 & 6/21 ****. I paid $***** on 9/3/21 for 07/21 & 8/21 ****. I paid $***** on 11/17 for 9/21 & 10/21 ****. My garbage pickup was missed on 9/16/21. I called Island disposal on 9/17/21 in the AM and at 4 PM and told them my garbage was missed and was told it would be picked up that day. It was not picked up that day nor the following day the 18th so that garbage pick up was completely missed and I had paid for pick up that week. I became very ill and was recovering from Covid and lost my job. I called Island disposal in 12/2021 and told them of my situation. I informed them that they missed two pick *** in December. One due to snow and one due to a new driver missing my garbage. The rep I spoke with told me my garbage service would be terminated on 12/30/21 and 12/30/21 would be my last garbage pick up. She told me I owed $ ***** for November and December, even though two of my pick *** in December were missed. She said I have the option of putting out an extra bag the following week but I didnt have extra garbage and she went on a rant that its the law in Washington state if a pick up is missed due to snow you can put out an extra bag the next pick up, which had already passed. I brought my can up my half mile driveway and it was up by my house and I called them three times since the beginning of 2022 about picking up the can. They are now attempting to charge me $72. 08. They are telling me they picked up Garbage in 1/22 And that is impossible because my can was not out. I spoke with ******** on 4/13/22 and she said she was going to review the phone calls to them and also that there was a camera on the truck that she was going to review and that she would call me back. She never called me back. I requested a call back from a manager four times and never received it. I want my **** adjusted to less than $ ***** & made to reflect actual weeks it was picked up to 12/30/21, my last pickup