ComplaintsforCuytiz
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 4/26/23 I ordered a scooter from this company. We sent emails back and forth about shipping schedules and product locations. I bagan to get suspicious when I seen that my product was at a post office hub in ***********, **. I told them about my issue and they assured me that they shipped what I ordered. OK. Around 5/12/23 I received a package from them. It was a pair of sunglasses! Yes! A pair of sunglasses! This is not what I ordered and they assured me that they shipped what I ordered! I have been back and forth with them since then. It started out with a 10% refund when then guaranteed 100% satisfaction and warranty. I think now it's up to 50% and they lost the product and the paperwork. Really? This is plain fraud. I was stupid for getting suckered into this. And I don't know why ******** continues to let these crooks continue to prey on people, especially the elderly. This needs to be stopped!! Will send supporting documents if needed.Initial Complaint
05/31/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered 2 electric scooters on the 4th of May and this business is saying that I received my merchandise through ***** From the business picture of what I ordered they were 2 seater electric golf carts with windshields. This business says that it was left in my mailbox. That is impossible and they will not give me my money back. My order number is **** and my tracking number was FLY351207707Initial Complaint
05/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered an electric scooter from them on 5/12/23. I received a pair of sunglasses from them! NOT A SCOOTER!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.