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ComplaintsforDays Inn
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Employees are altering prices of products higher than displayed, and the owners and employees are very discriminatory and racist towards customers who are paying on time and dont cause any negative impact to the business as well as passing judgement with rude discriminatory remarks.Business response
11/30/2022
BBB Case #: 18478254
Hotel Site #: ??
Customer Care Case #: ???
Dear Contact:Thank you for notifying our office of the concern filed by *******************************. Please send the following information back to me. When I receive the requested information from you, I will be in a position to determine the next steps.
- Confirmation number
- Exact address/name of the hotel:
- Under what name was the reservation booked:
- Date of arrival (exact date of stay):
- Room number:If for some reason this concern is not resolved, please contact me directly at ********************* and I will personally help address the guest's needs.
*******
Liaison, *************************************** & Resorts, Inc.
Office: ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.