Business ProfileforWild Waves Theme Park

I saw this ad on their website ***Band YOUR Pass, YOUR Wallet, YOUR Benefits ALL IN ONE!I attempted to place $30 on my ***Band to pay for locker rental quickly. Unfortunately, there was a glitch in the system and it transferred $60. When I attempted to use my ***Band to rent a locker, a few employees tried to help me get it to work. They couldn't make it work and referred me to the office. There, I discovered that the ***Band couldn't be used for locker rentals. If the employees don't even know it can't be used there - how was I supposed to? The advertisement said it would replace my wallet while in the park. They even show a person in a bathtub as part of their ad. Where did that person put their clothes? Not in a locker if they didn't bring their wallet!!!I was told that it is mainly for buying food. I told the representative that am gluten free, lactose intolerant and vegan. There is virtually NOTHING I can buy other than slurpies. ******* brought over their manager and they agreed that it would be difficult to spend $60 on slurpies. They gave me a Guest Relations business card and said that if I couldn't use all of the funds by the last day of Fright Night, I could call the number for a refund.I did that. ******* who answered said she didn't think the funds were refundable, but she would check. That was in November. I have called and left messages but never heard back.