ComplaintsforDoggy Stylez LLC

• Initial Complaint

  02/06/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On September 1, 2023 I dropped my dog off to Doggie Stylez for their dog sitting services. They were to watch my dog for four days while I took a trip to ******. My dog was a 2 year old *********************** without medical history. I was to pick him up September 5, 2022. As I was getting off a plane I got a text saying they found him unresponsive and he is dead. I requested to review the cameras. They said they don't have any. I asked for a detailed timeline of his last days of life, I received a vague account of the dog being left with a young child who found him unresponsive. The last picture the owner, *******************, had send to be was one of my dog riding on her lap unrestrained why she was driving. I paid $300. I dropped off a happy healthy dog and picked up a corpse. They didn't even refund the $300.

  Business response

  02/17/2024

  Cost of boarding was $220. I paid for vet bills and offered to pay for autopsy to find out cause of death (*********************** are known for heart murmurs and heart attacks). She stopped responding and blocked me off of all social media and then months later started slandering Doggie Stylez grooming which had nothing to do with my personal boarding. I have more screen shots of our text message. He is not caged up so he does get yo free roam my house. I stated my son went to pet him and she stated a little kid was watching him. That is also slandering my name. I dont have video which I stated. Also when I took a picture of seven my husband was driving and he was in the passenger seat with me. She did not say he needed to be restrained and when I sent the picture never sent anything about it. I called multiple times and she stated on a post that I never called just texted. I have all proof of text and calls. She was on a plane so no calls were going through. She did not let me try to make anything right. I have known Seven her dog since he was a puppy and although its not the same as an owner losing their companion, it has shattered my life and traumatized me as well. This has never happened in all my years of care for animals. I dont like that she is falsely making accusations and trying to slander doggie Stylez and my name. I couldnt fit more screenshots of our message but will happily do so after she responds. 

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