Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bigfoot Construction, Sewer and Drain LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBigfoot Construction, Sewer and Drain LLC

    Remodel Contractors

    Current Alerts For This Business

    Licensing:
    On 07/01/2023 BBB confirmed that Bigfoot Construction, Sewer and Drain LLC had not obtained a necessary license from Washington Department of Labor & Industries. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.lni.wa.gov - 800-647-0982
    Misuse of BBB Name and/or Logo:

    On August 11, 2022, Better Business Bureau contacted Bigfoot Construction, Sewer and Drain LLC requesting the modification of its advertisement. Specifically, Bigfoot Construction, Sewer and Drain LLC is displaying BBB's seal on its website, https://www.bigfoottinyhomes.com/. 

     

    Use of BBB's seal may imply BBB Accreditation, although Bigfoot Construction, Sewer and Drain LLC is not currently a BBB Accredited Business. 


    BBB's name and seals are federally registered trademarks owned by the International Association of Better Business Bureaus and may not be used without IABBB's express permission. 


    Despite written requests, as of September 16, 2022, Bigfoot Construction, Sewer and Drain LLC continues to display BBB's seal. BBB has not received the Bigfoot Construction, Sewer and Drain LLC's written assurance it will refrain from using BBB's seal in an unauthorized manner. 

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bigfoot Construction, Sewer and Drain LLC offers general contractor services.

    Products & Services

    Commercial and Residential Construction Repairs and Remodeling Services

    Business Details

    Location of This Business
    Federal Way, WA 98003-8605
    BBB File Opened:
    12/10/2013
    Years in Business:
    15
    Business Started:
    5/1/2009
    Business Incorporated:
    5/5/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Alternate Business Name
    • Bigfoot Construction & Plumbing
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Kenneth Thomas Stewart, Owner
    • Mrs. Teri L Stewart, Office Manager
    Contact Information

    Principal

    • Mr. Kenneth Thomas Stewart, Owner
    • Mrs. Teri L Stewart, Office Manager

    Customer Contact

    • Mrs. Teri L Stewart, Office Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/16/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We signed a contract with Bigfoot Construction sewer and drain 7/25/2023 and handed them a $25,000 cash deposit for a kitchen remodel . They knocked down two walls in our home without permits. The "engineer" they brought in never gave us paperwork either. They also hired a non certified electrician, Temo, to work on our home. He seemed lost, so we asked him how long he has been working for ***** and **** and how long he was doing electrical, and he said he worked for bigfoot for 10 to 12 years. He then quit with a letter the next day. Upon further investigation, we found out he is not certified, licensed, or bonded. Also, **** from Bigfoot told him that we knew this. We did not! We kept asking about the permits, and they said they had they had them, yet we never saw any paperwork. My brother brought it to my attention that they should have been posted on a wall. We found out they failed to apply for them. We also kept asking for an itemized list of where we were in our budget, **** kept putting it off and would not give us anything after 1 month of this, they then tried to get $27,318.42 more from us for cabinets, and we refused to hand over any more funds until we got our paperwork and the permits. We called all current electrical. They came to our home and found a few fire hazards as well as things, not even up to code.We immediately fired Bigfoot and asked for our money back. they refused. They only tried to give us $7,000. In cabinet credit at **** cabinets. When I emailed ***** at ****, she said they don't have credit with their company. We then found out from our friend that they have been working under a suspended license. We just want our money back at least $20,000. I filed a PR with the city of Auburn. We are unable to hire another contractor until we get our money back. The head of the project was *******The blonde in pic is also part of their scheme. They have since ghosted us. We also have video of the dates worked and hours.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.