Business ProfileforVac Tec Septic & Water

I was given the name VAC TEC as a recommendation to do a second opinion on our septic issues. I called VAC TEC and thought that is who I was speaking with. The gal never stated they were no longer VAC TEC and now AAA Septic. I did not want to use AAA Septic because many in our neighborhood had issues with them and it was definitely recommended not to use them. I called them stated that VAC TEC was recommended to come out and do a estimate and let them know we were concerned we were being hit with things not necessary. That they had come to possibly do an inspection but stated that there were lots of repairs needed and we wanted a second opinion. She stated they could be there Monday July 8th to take a look. A man and gal showed up wearing AAA septic shirts and I was taken back because everything I had dealt with said VAC TEC. They came took a picture in each of the holes, put a pole down the one hole and were done in like 10 minutes and were going to leave. I stopped them to ask them what they thought. He proceeded to tell me that we didn't need our septic pumped at all, issue with baffle and that there was an issue with overgrowth behind our fence. I asked if there was anything needing fixed and he stated no. They left, I was later bothered by the fact they said there was an issue with baffle but didnt state what and that they didn't share it needed fixed, so I called the company and left a message for them to call me because I was concerned with what took place at the visit. I got no return call, however the next day they called my wife wanting payment for work they did. It was an estimate which if you call and ask are suppose to be free. We had people call and ask. I called health department and they let me know they filed report without our permission. I filed a complaint with the health department in regards to this. We had another company come out and fix what needed fixed. I am not paying for a service that I did not give permission for them to do,