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Find a Location

Wizards of the Coast has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wizards of the Coast

      1107 Lake Washington Blvd N Ste 800 Hazelwood, WA 98056

    • Wizards of the Coast

      1801 Lind Ave Renton, WA 98055

    Business ProfileforWizards of the Coast

    Games
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    98 complaints closed in last 3 years

    33 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wizards of the Coast is the leader in the hobby/life-style games category with it brands Magic: The Gathering, Dungeons & Dragons, Avalon Hill, and Duel Masters.

    Business Details

    This is a multi-location business.

    Find a Location

    Wizards of the Coast has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wizards of the Coast

        1107 Lake Washington Blvd N Ste 800 Hazelwood, WA 98056

      • Wizards of the Coast

        1801 Lind Ave Renton, WA 98055

      Location of This Business
      1107 Lake Washington Blvd N Ste 800, Hazelwood, WA 98056
      BBB File Opened:
      7/16/1999
      Years in Business:
      15
      Business Started:
      12/1/2008
      Business Incorporated:
      5/1/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Wizards of the Coast LLC
      Business Management
      • Ms. Liz Weeks, Managing Attorney
      • Mr. Christian Cocks, Member
      • Ms. Gina Goetter, Member
      Contact Information

      Principal

      • Mr. Christian Cocks, Member
      • Ms. Gina Goetter, Member

      Customer Contact

      • Mr. Christian Cocks, Member
      Additional Contact Information

      Fax Numbers

      • (425) 204-5918
        Other Fax

      Phone Numbers

      Customer Complaints

      98 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I purchased the necessary amount of in-game currency to cover the cost of a particular bundle the WotC offered on their MTG Arena platform. Recently I noticed part of the bundle is no longer accessible for me to use. I reached out to WotC's customer service and have not received any resolution in over a week now.

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brandon N

      1 star

      07/13/2024

      Congratulations, Wizards of The Coast for telling your long time players, consumers, and fans how much you value us with your consistent price gouging and incompetent ability to manage your eternal formats. This game would not be where it is today without us, your consumer base, and because we continue to buy, support, and play with your products you guys get to tell ****** how well your division does so that they can find new ways to **** us dry for everything we've got while delivering us a worse product and experience!! I have been a dedicated MTG player for over ten years and I dedicate so much time to the game I love but you guys let me down more often than not and I am so sick of it. MTGO has always been an unnecessary rip off but MTGA somehow takes the cake-- then let's not even start with the perpetual product dump you offer practically the day after a set comes out regardless of the product line; utterly insanity to the extent it says you don't care about whether or not the average person can afford to keep up. Modern is now a rotating format, and Standard hasn't been interesting since before the pandemic. Pioneer is boring and uninteresting, and Legacy at this point is even more inaccessible due to the cowardice with the reserved list "promise."You guys are unironically a microcosm of late-stage capitalism and the reason why hardly anything these days can be left untouched by the greedy corporate shareholders blood **** for perpetual growth and profit seeking. I am unhappy and fear the downfall of the game I love is already in free fall. Poor card design, poor community engagement, and a poor understanding of what made Magic: The Gathering so great in the first place!

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