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Find a Location

Kenmore Air Harbor, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kenmore Air Harbor, Inc

      6321 NE 175th St Kenmore, WA 98028-4898

    • Kenmore Air Harbor, Inc

      608 W Perimeter Rd Renton, WA 98057-5348

    • Kenmore Air Harbor, Inc

      PO Box 82064 Kenmore, WA 98028-0064

    Business ProfileforKenmore Air Harbor, Inc

    Aircraft Ground Support
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Kenmore Air Harbor, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kenmore Air Harbor, Inc

        6321 NE 175th St Kenmore, WA 98028-4898

      • Kenmore Air Harbor, Inc

        608 W Perimeter Rd Renton, WA 98057-5348

      • Kenmore Air Harbor, Inc

        PO Box 82064 Kenmore, WA 98028-0064

      Location of This Business
      6321 NE 175th St, Kenmore, WA 98028-4898
      BBB File Opened:
      5/21/2001
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Started Locally:
      1/1/1946
      Business Incorporated:
      12/3/1946
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Kenmore Air Express, LLC
      • Kenmore Air Express
      Business Management
      • Todd Banks, Manager
      • Ms. Leslie Banks, Secretary/Treasurer
      • Gregg Munro, Principal
      Contact Information

      Principal

      • Todd Banks, Manager
      • Ms. Leslie Banks, Secretary/Treasurer
      • Gregg Munro, Principal

      Customer Contact

      • Ms. Leslie Banks, Secretary/Treasurer
      Additional Contact Information

      Fax Numbers

      • (360) 376-1406
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/01/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I purchased a 10 pack of "quicktix" in 2020 to fly my kids to the San Juans in the summer of2021, to meet up with me on my boat. The smoke was so bad when we went to use the tickets that the planes were not flying...thus we cancelled our trip. I called for a refund and they said their was a 20% admin fee ... so I asked if I could use the tickets the next year, 2022, and they said of course. 2022 came around and the boat was broke so we did not plan the trip and I called for a refund. So after I was led to believe there was no problem using the tickets or getting a refund (-20%), I receive an email from their "customer service" stating extension of the tickets was only good till March of 2022 and because I refused the refund the first time that is not a option to refund them now and basically ignored me from then on. My last response was a week ago with no reply. *****
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ian W

      1 star

      06/12/2024

      Kenmore Air decided not to wait for my elderly Mother in Law to get wheelchair transported from her arrival gate to the shuttle pickup area, even though she got their in the allotted time one hour before departure from ************. It's deplorable to leave an elderly person waiting long after the shuttle left, leaving her confused. We live in the ******************** so catching a ferry to the mainland to deal with the logistics nightmare this has created is not OK. Kenmore Air doesn't care about the elderly??!!

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