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Find a Location

Paws Natural Pet Emporium LLC has 1 locations, listed below.

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    Business ProfileforPaws Natural Pet Emporium LLC

    Pet Shop

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers all natural pet foods, treats, and supplements, obedience classes, and handmade cat stands, trees, and stairs.

    Business Details

    Location of This Business
    8551 W Gage Blvd Ste N, Kennewick, WA 99336
    BBB File Opened:
    4/20/2009
    Years in Business:
    16
    Business Started:
    3/17/2008
    Business Started Locally:
    3/17/2008
    Business Incorporated:
    1/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Dorothy Hunter, Owner
    Contact Information

    Principal

    • Ms. Dorothy Hunter, Owner

    Customer Contact

    • Ms. Dorothy Hunter, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Charlene C

    1 star

    07/13/2022

    Worst experience ever! My husband went to Pet Emporium to get food for our kitten with a sensitive stomach. We got food and the person helping us suggested some healthy treats that she said could help. They cost was $22.00 for a small bag. She said if our kitten had a problem with them we could bring them back for a refund as long as at least half the bag was left. Our kitten would not eat them at all he never ate one treat. When I took the bag back to the store, the manager told me the bag was opened and she would not give us a refund because it was not their policy to refund an open package. I was not told about this policy when I made the purchased but was told precisely the opposite.When I told the manager I was not told that at the time of purchase and asked to exchange it for something like cat food. She told me there is no refund. When I complained about the discrepancy in their policy and communication of it, I was told to leave the store now! What a crazy experience, We will never go into Pet Emporium again. I wish I had read the reviews before shopping there. I would have known that many other customers have had the same situation whis this store.

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