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            Business ProfileRebecca Lynn Photography

            Photographer

            Contact Information

            4415 W Clearwater Ave

            Kennewick, WA 99336-2246

            Visit Website
            (509) 302-8272

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            4415 W Clearwater Ave, Kennewick, WA 99336-2246
            BBB File Opened:
            2/28/2014
            Business Management
            • Ms. Rebecca Lynn Schmidt, Owner
            Contact Information

            Principal

            • Ms. Rebecca Lynn Schmidt, Owner

            Customer Contact

            • Ms. Rebecca Lynn Schmidt, Owner
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: 8 tips for hiring a photographer

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/14/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Makena S

            01/25/2024

            My friend and I met Rebecca **** at a bridal show where she was offering $99 Boudoir photoshoots. When asked what the $99 includes, she told us it pays for hair, makeup and time for the photoshoot. It does not include photos. I asked her how much the photo packages cost and she said that they start at $250 and only get expensive if you want a ton of photos. With this information, we were under the impression that we would be paying about $250-$500 for our photos. We each sign up and pay the $99. The next day we are sent as extensive contract to sign. I read through the contract to find out that packages start at $850 for 10 printed photos and $1,750 for 10 digital photo downloads. I reached out to Rebecca to let her know I would like to cancel my photoshoot and recieve my money back because I was under the impression that photo packages were way less. After going back and forth with her, she refused to give both of us our money back. What a scam.

            Rebecca Lynn Photography Response

            01/25/2024

            Hi ******, were so sorry you feel this way. When you spoke to us at the expo we gave you accurate informing about our pricing. Our single images are $250 and our bundles are $899. You had a $500 voucher and saved $500 to book with us which would have resulted a session for only $350. We dont scam people especially our brides. Were sorry you had a different perception of what our pricing is but as you stated; correct our pricing begins at $250. We are a full service photography provider. Hair and makeup alone is $250 so we you can see this value is a wonderful one and we are sorry you did not choose to take advantage of that. 

            Read 1 More Customer Review

            Local BBB

            BBB Great West + Pacific

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