Additional Information for Rock-n-Pools, LLC

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• 

  Rock-n-Pools, LLC

  6201 W Clearwater Ave Ste H Kennewick, WA 99336-1866

• 

  Rock-n-Pools, LLC

  PO Box 3941 Pasco, WA 99302

Location of This Business

6201 W Clearwater Ave Ste H, Kennewick, WA 99336-1866

BBB File Opened:

8/17/2012

Business Started:

10/10/2002

Business Started Locally:

8/1/2010

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

• UBI#: 602 240 111; Contractor Registration No: KYLEGGR901QN; State Industrial Insurance Number (Worker’s Compensation Account Number):042, 999-01; Federal Tax ID Number: 27-3924626

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

• Kyle Gibson Rock-n-Landscapes
• Kyle Gibson Rock-n-Pools, LLC
• Kyle Gibson Rock-Landscapes-Pools, LLC
• Rock-Landscapes-Pools, LLC

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Hours of Operation

Primary

M:

7:00 AM - 4:00 PM

T:

7:00 AM - 4:00 PM

W:

7:00 AM - 4:00 PM

Th:

7:00 AM - 4:00 PM

F:

7:00 AM - 4:00 PM

Sa:

Closed

Su:

Closed

Business Management

• Mr. Kyle Gibson, Owner

Contact Information

Principal

• Mr. Kyle Gibson, Owner

Additional Business Information

Believed to be out of business

According to information in BBB files, it appears that this business is no longer in business.

Payment Methods

• Cash, Check, VISA, MasterCard, Debit cards

Refund and Exchange Policy

• 
  
  LIMITED WARRANTY: 
  
  [Signature on Certificate of
  Completion required to activate warranty]
  
  Full One-Year Warranty on Swimming
  Pool and Spa Installation: 
  If failures or
  defects occur to swimming pools or spas (aka hot tubs) or included equipment
  that is not due to any of the warranty exclusions during the first year after
  certificate of completion signature date, the swimming pool or spa will be
  repaired free of charge. Additionally, most swimming pool and spa products and
  materials have extended manufacturer warranties. If failure or defect is solely
  due to a swimming pool or spa product defect and product is covered by a
  manufacturer warranty, then delivery, installation labor, and any additional
  material costs required to install replacement and/or perform repair will be
  paid by product owner.
  
   
  
  30-Day Limited Plant & Sod
  Warranty: 
  All trees,
  plants, and lawns are guaranteed to be alive at time of installation. If living
  material fails to thrive (e.g., trees, plants, and sod) and it is not due to
  any of the warranty exclusions during the first 30 days after certificate of
  completion signature date, the living material will be replaced free of charge
  one time. Additionally, some living materials have 1-year supplier warranty.
  After 30 days, if living matter fails to thrive and product is covered by a
  supplier warranty, then delivery, installation labor and any additional
  materials required to install replacement will be paid by product owner.
  
   
  
  Limited One-Year Warranty on
  Irrigation Systems and Hardscape Products and Installation:  If failures or defects occur to irrigation
  systems or hardscapes that is not due to any of the warranty exclusions during
  the first year after certificate of completion signature date, the irrigation
  system or hardscape item will be repaired and/or replaced free of charge one
  time.  Hardscape materials included under
  this warranty consist of:  retaining
  walls, pavers, blocks, fire products, water features, outdoor kitchen
  equipment, and landscape lighting. Concrete patios and pool decks are excluded
  from warranty. Additionally, some hardscape materials have extended
  manufacturer warranties. If failure or defect is solely due to a product defect
  and product is covered by a manufacturer warranty, then delivery, installation
  labor, and any additional material costs required to install replacement and/or
  perform repair will be paid by product owner.
  
   
  
  Warranty Exclusions:  This warranty does not apply to
  installation or product failures or defects after installation of swimming
  pools, spas, living matter, irrigation systems, materials, or hardscape
  products if any of the following occurs: 
  manufacturer or supplier product defects; variations or deficiencies in
  sprinkler or irrigation systems functionality caused by water volume, pressure,
  or sediment; water discoloration or disfigurement; erosion or settlement;
  damage created by lack of rain gutters; abuse or vandalism; acts of nature or
  adverse weather conditions (including wind, heat, or freeze damage); acts of
  God; vehicular or pedestrian traffic; owner’s negligence or misuse; not
  cleaning emitters and sprinkler heads of debris on a regular basis; acts of
  other persons or external entities not controlled by the company; or work done
  by others.  Work done by others consists
  of other persons or property owners: 
  making changes to items installed by our company; performing work on top
  of or adjacent to items installed by our company (e.g., such as installation by
  others of:  foundations, electrical,
  plumbing, concrete, asphalt, paint or chemical sprays, stucco, fences, decks, irrigation
  systems, concrete overlay, or any other items installed by other contractors or
  homeowners); and/or performing improper or incorrect maintenance or repair.
  Improper or incorrectly performed maintenance, service, or repair immediately
  voids this warranty.  If failure or defect
  is due to any of the warranty exclusions and repair and/or replacement is
  requested, then delivery, installation labor, and all material costs required
  to purchase and install replacement and/or perform repair will be billed
  separately and paid by product owner.
  
   
  
  Warranty Service:  This warranty is transferable to
  others upon change of ownership as long as it is within the warranty
  period.  Change orders will only be
  covered by this warranty, if agreed-upon, authorized by both parties and documented
  in writing.  All verbal change orders
  will not be covered under this warranty. To obtain service under this warranty,
  the property owner must contact the company by either email, mail, or calling
  the number listed on this contract.  The
  company will inspect the owner’s premises within ten (10) days of such
  notification at a mutually agreeable time, and if it is determined that
  warranty service is necessary and meets the specifications in this warranty,
  the company will perform such service at an agreed upon time.  Amount of repairs cannot exceed the original
  cost of the line item included on this contract. Repairs required in accordance
  with this warranty must be completed by our company or a company directly
  contracted by us or our company is not responsible for costs. The company is
  not liable for any consequential or incidental damages other than damages
  expressly imposed by law arising out of the failure of any part of the warranty
  work done and/or the defects of the products and/or materials installed. No
  informal dispute settlement mechanism exists to resolve disputes which may
  arise under this warranty. The company may, by its sole discretion, modify
  these terms and conditions at any time as it may deem necessary. If a lien,
  litigation, or collection process is required to obtain payment then all expressed
  or implied warranties will be immediately cancelled.

Referral Assistance

• Washington Department of Labor & Industries
  7273 Linderson Way SW
  Tumwater WA 98501
  Phone Number: 800-647-0982
  http://www.lni.wa.gov
• Washington Department of Licensing
  PO Box 9020
  Olympia WA 98507
  Phone Number: 800-451-7985
  http://www.dol.wa.gov
  [email protected]

Business Categories

Pool Contractors, Concrete Contractors, Landscape Contractors, Paving Contractors, Mason Contractors, Excavating Contractors, Retaining Wall Contractors, Drainage Contractors, Pool Service, Ceramic Tile Contractors, Landscape Design, Landscape Architect, Pool Supplies, Commercial Landscape Contractors, Artificial Landscape Rocks