ComplaintsforAccelerated Collection Service, Inc.

• Initial Complaint

  02/29/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  keep sending collection letter about a car which i don't own being towed.

  Business response

  03/27/2024

  To whom it may concern, 

  Thank you for contacting our agency. The ********** of ********* (***) records at the time of impound indicated, ***************, as the Registered Owner. The Registered Owner information from the *** is what our client, ****************************, ***** uses to both notify the owner of the impound and to bill for the towing and storage of the vehicle. If ************, filed a Report of Sale to the ***, it would be helpful if a copy of the Report of Sale Receipt (provided by the *** upon receipt of the filing of the Report of Sale) was furnished to our office for review. This helps us review any possible *** data discrepancies. 

  It may be helpful for ************ to review RCW 46.12.650, Releasing interestReport of SaleTransfer of OwnershpPenalty, exceptions for state law regarding this transaction. Collection activity may continue on this account if the requirements set forth by law were unmet.  
  

  Our goal is to ensure the data were using for collections is valid and true. Any additional documentation ************ can provide would be very helpful and appreciated. 

  Sincerely, 

  Accelerated Collection Service, Inc. 

• Initial Complaint

  07/21/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  This company is a debt collection company. They report weekly to the credit bureau about the current amount owed on my debt. The interest goes up every week and it shows the CURRENT amount owed. I called today, 7/21/2022 to settle the debt. I was willing to pay the amount showed on my credit report which is $784. I was informed that they will not do that and they are charging me ANOTHER $123 to settle the debt. This is illegal per the fair credit reporting act, it is a violation of "Inaccurate statement of balance due."

  Business response

  09/19/2022

  Hello, 
  
  Thank you for taking the time to contact us regarding your concerns. We have reviewed your account.
  
  The interest accrued on the account is 9% per annum. The rate is in compliance with RCW 19.52.010. Per review of the account, your daily interest charge is approximately $0.19 cents per day. It appears you have other unpaid accounts assigned to us by the same creditor that were discussed and perhaps the discussion of those other accounts led to the misunderstanding of a weekly interest charge of $123.00. We can provide additional details of those accounts, please let us know if you need any itemizations for your records. 
  
  We offer flexible payment plans to work with your budget. Additionally, you may contact the original creditor to discuss financial assistance eligibility. If you'd like to setup a payment plan for any of your accounts, have further questions or concerns please let us know and we'll be happy to assist you. 
  
  Sincerely, 
  Accelerated Collection Service, Inc.
  

   

  Customer response

  09/19/2022

  
  Complaint: 17606505
  
  I am rejecting this response because although I fully understand the interest rate, your company would NOT let me pay JUST the collection account on my credit report. Which again is illegal by the fair credit reporting act. You have acted in an unlawful manner without integrity trying to force me to pay for bills that I had not even reviewed myself instead of allowing me to pay for the verified collections account of $784. Your company has told me that not only would it not accept just the $784 to clear the collections showing on my account, it also has told me that unless I clear up the ENTIRE balance on my account which is NOT what is reported on my credit report, you would not clear my credit report. This is illegal and at this point I am unwilling to accept your resolution. Again, please refer to the statement of balance on the fair credit reporting act. You act without integrity, and I have no other options here other than getting a lawyer (which would cost more than the debt owed) or taking you to small claims court (which again would cost more than the debt owed) so this company FORCES you to pay fees and entire balances of OTHER accounts that are not even reported to my credit report. 

  My counter proposal: accept the current amount shown on my credit report of $784 and remove this from my credit report. Then provide itemized statements of the OTHER accounts on my account. 

  
  Sincerely,
  
  ***********************

  Business response

  10/18/2022

  Hello,

   

  Thank you for your response. You are not required to pay other bills in order to pay the bill you'd like to pay. Any payment you make to our office for any bill or portion of a bill you'd like to pay, will always be credited to your account.

  Correct, medical collection accounts which are paid in full will be removed from your credit. 

  Yes, we are happy to mail you itemized statements for your other accounts. 

   

  Please let us know if you have any further questions let us know and we'll be happy to help. 

   

  Thank you, 

   

  Accelerated Collection Service, Inc. 

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