ComplaintsforC.A.R. Firearms
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Complaint Details
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Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Dropped off firearm frame in Oct 2022 for grip work, at the time was told it would be a few weeks to get it done. 7 months later, there has been no follow up. Do not return calls or respond.Business response
05/30/2023
This has been resolved.Initial Complaint
10/01/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 2/21/2020, I transferred several firearm parts to C.a.R. Firearms and requested that the business perform gunsmith/assembly work on these items. The invoice number for my work order is ****. I have made several inquiries into the status of my work order since September 2020. Each time I visit or call the business I am told that the work should be done within a few weeks, a week, or several days. I have received no response to emails I sent to C.a.R. Firearms since the spring of 2021. After 20 months, I have yet to receive a call from C.a.R. Firearms saying that the work has been completed and my parts are ready for pick-up. This is unacceptable and I am not willing to wait any longer. I sent Ca.R. Firearms an email on 9/23/2021 on which I asked the business to return my parts, regardless of their stage of completion, by the end of September 2021 - like my my previous emails, I never received a response back from the business.
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Contact Information
6613 S 192nd St Ste K106
Kent, WA 98032-3118
Business hours
Today,12:00 PM - 5:00 PM
| MMonday | Closed |
|---|---|
| TTuesday | 12:00 PM - 5:00 PM |
| WWednesday | 12:00 PM - 5:00 PM |
| ThThursday | 12:00 PM - 5:00 PM |
| FFriday | 12:00 PM - 5:00 PM |
| SaSaturday | 10:00 AM - 3:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.