Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Around The Clock Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAround The Clock Inc

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2017

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Around The Clock, Inc. offers leasing, property management and real estate services.

    Products & Services

    Property Management

    Business Details

    Location of This Business
    716 W Meeker St Ste 101, Kent, WA 98032-5703
    BBB File Opened:
    9/11/1991
    Years in Business:
    34
    Business Started:
    6/1/1990
    Business Incorporated:
    5/17/1990
    Accredited Since:
    7/31/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM
    T:
    9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM
    W:
    9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM
    Th:
    9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM
    F:
    9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Emory Tungsvik, Principal
    • Ms. Suzanne Cameron, President
    Contact Information

    Principal

    • Ms. Emory Tungsvik, Principal
    • Ms. Suzanne Cameron, President

    Customer Contact

    • Ms. Emory Tungsvik, Principal
    • Ms. Suzanne Cameron, President
    Additional Contact Information

    Fax Numbers

    • (253) 852-1417
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/20/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    This company and the board members use the dues money to try and add an amendment to the declaration while withholding information from all homeowners that they knew that this condo association was not a legal 55 and older condo association they kept that information from all homeowners and they tried to remove the rights of the very few homeowners that are grandfathered in to this property. The management company and board directly attacked my familys grandfathered rights and tried to take them away by not telling all homeowners the whole truth and all of the facts. ********* used my dues money that I paid to the association to have the lawyer create that amendment knowing that theyre withholding information that all homeowners shouldve been aware of it this park was not illegal 55 and older park and they try to remove the rights of the few homeowners my familys rights They used my dues money that I paid them to directly attack my family and to make sure that we didnt have any rights after I die so my son would have to move out of there because he was under 55 they did all this knowing that the park was not a legal 55 and older park and I have proof I have over 40 emails I have ***************** stating that they knew for several months when they wrote the letter that my son could stay but he may not be able to sell to a third-party they knew at that time and that was in May 2022 Ive been here for 22 years they try to take all my rights away and try to make sure that my son could be forced to move out ********* members and management company knows that my family has several medical issues I told them in emails the problem is is that they used that money illegally and I want all my dues money back for the years that this park was ran illegally as a 55 and older park it was over $9000 in the 22 years and its clear the declarant was supposed to pay for the fences in the backyard and thats $2700 Im asking for $11,700 to be returned to me and I will settle this matter.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pamela R

    1 star

    05/19/2024

    I received an invoice for our HOA mid April. I paid by check WELL within the time (11 days) limit so as not to be late. I then proceeded to receive three letters and two emails telling me I was late in paying. I emailed saying, no, please check your account receivables. No response. My bank showed that the check had been deposited 5 days before due (if deposited 5 days it had to have been received at least 6 days prior). I then received a phone call saying I was late. Check your receivables I repeated. I was informed that's not how "accounts receivable" works. i responded that's exactly how it works. I was told I probably sent to wrong place. i got a copy of front and back of this check and one cashed by them months ago and low and behold it was deposited into the same bank with the same number. This was on a Friday, I then sent the check copies by email and requested a letter/email stating I was never late in my payment and that they were sorry for any inconvenience. The following Monday (5 days after my bank showed they cashed/deposited my check) I received yet another "late" notice. I have sent three emails and two phone calls. All have been ignored. This began, I'm sure, as an oversight in accounting. It ballooned as no one was willing to take responsibility and admit an error.

    Around The Clock Inc Response

    06/03/2024

    We apologize for the confusion created by the correspondence. Once you received the first late letter, *** responded quickly to your concerns. Your payment was processed at the same time that another late letter was being automatically sent, so they crossed paths. Please note that the payment was sent to *********, and there is nothing ATC can do to expedite the Postal Service's delivery or the bank's processing of lockbox checks. Two letters and two emails were sent, and those letters clearly state that the payment might be posted at the same time the letter is sent. 


    Everything is now posted correctly, there were no late fees charged, and your balance is zero. While these issues were beyond our control, we understand the importance of clear and effective communication. Therefore, we will enhance our processes to ensure better coordination and timely updates in the future. If you have any further questions or concerns please reach out to us.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.