Customer ReviewsforXceed Media Group LLC

Spoke with Xceed Media groups after I had paid ***** for Infinite AI, they helped set me up with a credit card and charge *******, by brother is ill and dying so I told them within 3 days I wasn't going to be able to go through with the plan, I did receive a refund, but they called me a BS liar and said I made up that my brother was dying which was very hurtful, they are the most unprofessional people I have ever tried to work with, would never suggest anyone do business with this company. Were very hateful with other things said also, but don't need to go into the other things they said about me. They shouldn't even be in business.

If this is such a great company how come you are not BBB RATED??? This maybe a better selling point.

This company has not met my expectations or delivered on their promises.In the same manner described in many of the other complaints I have read here, people feel that this company is a scam. Exactly the same things have occurred with me as the most recent complaints of JL. 4/11/24, ML 4/09/24 and LM 04/01/24 When they rushed me through the application process, they encouraged me to get a new credit card and charged the whole thing up to the **** In addition, they needed another chunk of money on one of my existing credit cards for the advertising budget. They said that the launch of my eCommerce store would coincide with "big splash" advertising across the social media universe. Neither one has occurred within the time frame that I was expecting. Now to other concerns:#1: Without my knowledge or consent, they (Xceed Media) outsourced the actual program to a second entity called the ******************* This group is the actual design team putting the eCommerce store together. I found this out by accident while trying to contact one of my coaches to reschedule a consultation. I was told via email that the person I had tried to reach doesn't work for the ******************* she works for Xceed Media. #2 I have spent many hours working on "The Warhead Training Sight." provided by ******************** I have had several telephone consultations with various coaches, onboarding specialists, and media consultants. I have spoken to only one person with Xceed Media, who has told me her job is to be my marketing and media account support contact. #3. I was told that by starting my program in January, my website would be up and running by the April 1st. target date. #4. The website is not up and running as of April 26th, 2024, and the drop-shipper wants another payment for a continuing subscription to their service. Without the website up and running, how can one be expected to purchase another subscription? I feel like this is a total rip-off.

Ad for ai ran E comm store is not free as stated and is not push button start as stated. Very misleading and to sign up is $67. So I did then realized with the call it was a data and info grab of bait and switch. Asked for my money back as what was advertised was not going to be delivered without many unidentified hoops to jump through. Name on ad was Infinit AI. Website is **************************** person who called got upset when I would not divulge how much I had in my savings account. Thats when I knew it was not as advertised and was looking to take advantage of people.

I think this company is a real scam. I have read all the previous reviews and they hit it on the head. I had exactly the same problem with this Xceed Media Group. I was unable to complete their program due to medical problems and now I have a lawsuit from *********** the only bank that would authorize me credit, because I cannot pay them. I think I made 2 payments but the cost of the charge kept increasing. I now owe Chase more than $12,000. I live on Social Security and cannot possibly afford to pay them, so they are suing **** contacted Exceed Media to ask for a refund but was told they would only refund $3000.00. Then they disconnected the phone, and I heard nothing or received nothing more.I definitely would not recommend signing up with this company. Their program is very long and very confusing to someone who has some memory issues.I feel they pressured me into signing their contract and getting a credit card that I couldn't afford all while making it sound like it was worth while. It's not.

My experience with Xceed Media Group is very similar to what the other complainants here have written except I did not submit applications for 2 credit cards myself but they actually submitted the applications in my name! I knew about this when the man said, "Congratulations! You have been approved for an Apple credit card and an **************** credit card." I was given a $6000 limit on both so he charged $5500 on both to pay the cost of $11000. I was so surprised. He then casually stated that he had given my income as $70,000 on the application. I am a retired person with my only income of a little over $2500 per month Social Security. I questioned him about this lie and he said that was just the way they did business to get approval. I had clearly told him my income. He had asked me so many questions so it was clear that he had pulled my credit report and knew I had a very good rating but at the time I was just stunned. He did talk very fast and it was hard to keep up with him but he didn't talk as fast as the man who called me a couple of weeks later giving me a very hard sell on the advertising package. He told me I had $12,000 credit line on one of my other credit cards which I did not know because I did not owe anything on that particular credit card. So altogether they got me for $9,000 for the advertising package and $11,000 for the website. They drug things out so long that it is 4 1/2 months and still the website is not live. Whenever I asked when it would go live I was always told in a week or two but at the very beginning I was told I would have to make the credit card payments myself for a month or two until the website started generating money to pay the bills! Another thing I saw on here is someone said that maybe we did not put the work in. That is absolutely not true in my case. I worked on it 8-12 hours a day. I could write much more because they absolutely did not live up to their end of the contract. I hope I can get my money back too.

I would like to say that Xceed media group has performed far Beyond what I expected it took some time thats because Im a slow learner and has adhd I am very satisfied with the service they have provided me. I also read the complaints and all I got to say is that they probably didnt put the right amount of time and effort into their site they told me that i would have to spend at least 2-3 hours day on my site to make it work and if you experience problems they will work with you. I have to be honest they will suggest that you would have to purchase an advertisement plan but you dont have to purchase it. I did because I felt that it would help me. When you purchase this package ask questions and be sure that you know upfront what you are getting that is the only thing I can advise you to do.

2/16/**** Initial Complaint On October 10, 2023, I saw an ad via ******** where I was prompted to register for $67, my first step in the journey of starting my online business with Xceed Media Group. The following day, I received a call from ...., who asked me about my goals for the business, then proceeded to give me an overview of their business model. He also assisted me in applying for two credit cards, **************** and Freedom Chase cards. The Director, ......., called me the following day and charged me $5,900 for the Silver Ecommerce package. On 10/31/23, I received a call from someone else, who charged me $7,500 for marketing service. The training started at a slow pace, as I had only one appointment each week for 30 mins and some weeks, no appointment at all. Whenever I miss an appointment, I always rescheduled but sometimes due to their very busy schedule, I would have to wait another 2-3 weeks. I started to complain bitterly, but they did nothing. Also, the credit cards bills are coming in like clockwork. The website finally went live February 7, ****, almost 4 months after signing up. So far, only about 5 people have visited the website. I paid for marketing and ads to drive traffic to the site but its NOT happening. Now Im stuck with a business thats not going anywhere. I was charged $13,400 in total and they have not kept their end of the agreement. Three days ago, I emailed the Director with my complaints and requested a refund. Today, I got a call from Xceed Media Group, the person wanted to know what issues I was having and why I want to give up the business. Suffice it to say, we argued back and forth, then he emailed me a document to sign which will release me from the agreement but NO refund. I did NOT sign it. We argued some more, then he sent another email, offering me only $3,000. I still did NOT sign it, then he hung up. BBB, please help me. I NEED JUSTICE.

Always a bit apprehensive, anyway. I reluctantly opened a credit card with a $15K limit per XCeed's request. Then the call came, XCeed wanted me to invest using the card but could not guarantee any sort of return on investment. Fortunately, I did not give them any credit card information. If it feels like a scam, there aren't any written guarantees, and they just seem to want your money... then get out while you can. I dodged a bullet for sure. Yes, there is always risk when starting a business, however it is wise to research and fully understand who you are working with prior to putting yourself out there.

Fantastic company. I made **** my 2nd month using their software. Very friendly and helpful would rate them 6 stars if I could.