ComplaintsforFairfax Hospital
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Complaint Details
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Initial Complaint
07/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was a patient at this facility for less than a day. I left for a variety of reasons. When I was discharged I discovered that a personal effect was missing, it was only a small bracelet so I didn't notice until the next day. But more importantly I discovered that the staff had thrown out a medication that I had brought in to verify what I was currently on. To return home and discover that it was gone was a surprise and I feel was only one of a few problems with this facility. I was surprised that the smell of bleach was not present in my room, in fact the shower clearly had not been cleaned for some time as there was a build up of soap in the shower plus long hairs on the floor. The residents were oddly nearly all dressed in scrubs which i never figured out though the staff who went thru my clothes eliminated things like my shorts as too shorts and tried to eliminate a top to my jammies which was sleeveless. The food was sub par and the programs were only directed by techs not trained counselors. This is a for profit company and though the psychiatrist was very good most of the staff was overworked and under trained. stay away. stay away.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.